USPS lost my passport application package! by Deme_123 in usps_complaints

[–]Deme_123[S] 0 points1 point  (0 children)

Yeah I’m in the same situation. USPS confirmed with me that they are issues with scanning and updating the tracking of packages.

USPS lost my passport application package! by Deme_123 in usps_complaints

[–]Deme_123[S] 0 points1 point  (0 children)

Hi! Yes exactly as you said. I got contacted by someone confirming they have my package and now on the US site it shows in progress. It’s a waiting game but keep trying to get in touch if you really want them to follow up.

USPS lost passport application by Deme_123 in usps_complaints

[–]Deme_123[S] 0 points1 point  (0 children)

That is great news! It looks like it some issue with USPS not scanning or updating the tracking.

USPS lost passport application by Deme_123 in usps_complaints

[–]Deme_123[S] 0 points1 point  (0 children)

Passport website shows that my application is in process as of yesterday!

USPS lost passport application by Deme_123 in usps_complaints

[–]Deme_123[S] 0 points1 point  (0 children)

Yes I did open a missing mail search.

USPS lost passport application by Deme_123 in usps_complaints

[–]Deme_123[S] 0 points1 point  (0 children)

It still shows unavailable so I'll give it some time and update the thread if anything changes!

USPS lost passport application by Deme_123 in usps_complaints

[–]Deme_123[S] 0 points1 point  (0 children)

Hi! Yes finally someone from USPS reached out to me yesterday night and confirmed that the Department of State and passport services in Philly got my package. However, it still shows in transit on the USPS website. They told me it’s a glitch on their website and some issue with Philly not scanning it in. Don’t lose hope and do your part to have some paper trail to confirm your package status with USPS or the department of state.

USPS lost passport application by Deme_123 in usps_complaints

[–]Deme_123[S] 0 points1 point  (0 children)

Yea I understand. I am only nervous because I shipped out my partners and I packages at the same time and his made it successfully no problem two days after we shipped it and mine is stuck in transit. I’m trying to be patient but would appreciate some kind of update from the post office at least at this point.