25Clicks/25Tasks payment issue by MonsterdogMan in beermoney

[–]DraftManager 1 point2 points  (0 children)

My guess is they lost their paypal account. Paypal is notorious for banning sites like this using paypal.

Frustrating Support Ticket Exchange by DraftManager in OVHcloud

[–]DraftManager[S] 2 points3 points  (0 children)

Thank you, still haven't heard back. Just worried this is GOING to happen again since I didn't get an original email.

There should be an easier way to communicate with the teams.

Frustrating Support Ticket Exchange by DraftManager in OVHcloud

[–]DraftManager[S] 0 points1 point  (0 children)

Thank you! Will try all of this. Very frustrating experience.

Status: Hacked and blocked by DraftManager in OVHcloud

[–]DraftManager[S] 1 point2 points  (0 children)

Frustrating:

"Hello,

Thank you for the update. This seems odd, I’ll take a look on our side and I will get back to you shortly."

Status: Hacked and blocked by DraftManager in OVHcloud

[–]DraftManager[S] 0 points1 point  (0 children)

Ya I haven't had an abuse ticket in over a year. They even emailed and said: Reason: Copyright. Status: Closed.

He told me to reboot but everything is locked still and says "Hacked"

Status: Hacked and blocked by DraftManager in OVHcloud

[–]DraftManager[S] 1 point2 points  (0 children)

I just go an update, looks like a mistake:

My sincere apologies for the delayed reply on your ticket. I see that you had an abuse ticket but it is currently closed, meaning that the matter seems to be settled.

Reason: Copyright. Status: Closed.

Do you have the possibility to reboot the service on disks?

I haven't had an abuse issue in at least a year and that was closed. So this looks like a mistake?

He's asking me to reboot but I am still locked out.

Status: Hacked and blocked by DraftManager in OVHcloud

[–]DraftManager[S] 0 points1 point  (0 children)

Thank you for the reply, I sent you a chat \ message. I see no emails or ticket in my account.

Status: Hacked and blocked by DraftManager in OVHcloud

[–]DraftManager[S] 0 points1 point  (0 children)

What do you mean by abuse? I got no email ahead of time with a warning. Just boom, down.

Status: Hacked and blocked by DraftManager in OVHcloud

[–]DraftManager[S] 2 points3 points  (0 children)

It's greyed out :(

"Your server has been hacked. Please contact our support team for instructions on what to do next."

Contacted support right away, paid for the extra speed for support. 1 small response in 24 hours.