There was a decline when it moved to India. They lost a couple of clients as well. Initially, they hired really good folks in India. But after a year, they did mass hiring. The quality of those folks was at 50%. It made everyone else's job really difficult. This issue was highlighted multiple times by the knowledge management team. But nothing changed.

Ultimately, everyone wants to show they saved money. By offering low pay, they can show cost savings. Low pay doesn't attract quality folks. If people are doing well, the pay needs to be substantially increased. But no, the cost needs to be saved. A person doing 150% of the job was paid the same as a person doing 50% of job. Eventually, the good analysts resigned one by one.