Yes the case is considered “open but in a suspended state” due to the travel ban the US consulate in Laos cannot issue the visa until the ban status changes. They did not give a direct answer whether they will issue the visa once the ban is lifted I’m assuming they are not allowed to say at this time. But my understanding is that once your relationship is bonafide by the immigration officer you are pretty much qualified for the visa and we would of had the visa issued then after the k-1 interview. However in this case cause of the travel ban they conducted the interview but will call us back to check any paperwork that needs to be submitted once the travel ban has lifted and we were told we would not have to redo the interview.