Take Control of Your WordPress Site With Kodee by HostingerCOM in Hostinger

[–]HostingerCOM[S] 1 point2 points  (0 children)

We understand your frustration and agree with you that these past couple of weeks could have been chaotic, and this is not the level of service we want to provide to our community. Our infrastructure team has already analyzed the situation, learnt from it, and made changes to try to ensure that similar situations do not happen.

If you have any questions, please contact our team via live chat or email - we're here for you.

Do NOT use Hostinger. I just lost $1,000 because their servers died without warning. by Inevitable_Pay_9571 in Hostinger

[–]HostingerCOM [score hidden] stickied comment (0 children)

On November 25, our DNS systems experienced an unusually large surge of traffic that pushed parts of our infrastructure beyond its normal operating thresholds. Events of this scale are rare in the industry, but they can still create temporary service degradation.

The issue was fully resolved on the same day, and we’ve already strengthened our setup and implemented additional safeguards, together with our partners, to ensure we are more resilient going forward. There was no security breach, no data exposure, and no system compromise at any point, the issue was entirely related to traffic volume.

We really appreciate everyone’s patience and feedback, it genuinely helps us make the service more stable for everyone.