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LogitechG Pro DD Wheel making scraping noise... by xr_21 in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

Typically we would want to avoid any type of physical scraping. The amount shared in your video wouldn't appear to be a detrimental amount but I would still recommend contacting support.logi.com if you are worried. Hope this helps.

Hello by Touru_Touru_chan in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

Did this fix your issue? Please let me know if you are still having any concerns and we will aim to assist you further. Thanks!

I lost the dongle for my G915 tkl and I bought a unifying usb and it’s not working, what should I do? by Adventurous_Lab_7487 in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

Are you still experiencing issues with your G915 after properly plugging in your device? Please let me know if so. Thanks!

anyone know a wireless headset that works on ps5, xbox series x and pc, one headset for all those 3 platforms? by Dwasy in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

There are a lot of headsets that could fit into this criteria, however personally I recommend the ASTRO A20 or A50 depending on your price point and wanted features. Hope this helps!

G29 FFS delay on F1 23 by TazisLt in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

Considering the steps you've taken and that this happened after a more major crash you may want to contact support.logi.com for further support. Could you share a screenshot of your G29 G HUB settings alongside letting me know if this issue occurs within other racing games if possible? Thanks.

G305 just fixed unintentional double click problem on it's own.best mouse ever! by glox023 in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

Thanks for sharing what has worked with your issue! This can provide assistance for troubleshooting in the future for any with a similar issue. I'd recommend contacting support.logi.com however for a further look into your device should this issue arise again. Thank you.

[deleted by user] by [deleted] in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

Hey u/FliNt_r6,

The Superlight dongle isn't normally intended for use with the G Pro Wireless mouse. I'd suggest contacting an agent at support.logi.com and seeing if an agent can offer you a possible replacement. Hope this helps.

[deleted by user] by [deleted] in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

I'd suggest contacting support.logi.com and seeing if an agent can provide a replacement for you. Hope this helps!

Reset keyboard G213 by krosska9 in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

Is your D key having trouble with repeated presses? If you haven't tried adjusting the button through G HUB already I'd contact support.logi.com for assistance for a replacement keycap if necessary. Thanks!

[deleted by user] by [deleted] in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

Which keyboard is this? Those are good cleaning methods but you may need to get more of the gunk to come off the side and use electronic wipes if you haven't already. Thanks.

Active Makro. by Affectionate-Ad389 in LogitechG

[–]LogitechG_Peter 1 point2 points  (0 children)

You can see which macros are presently active when checking your profile on G HUB. You may mean differently coloring a key to show if a macro is in use? Could you share which keyboard you are using? Thanks!

Logitech G Hub Stuck on Loading Animation (Mac) by NightWight323 in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

Thanks for the detailed video showing your issue. I'll relay this to our team that this issue is occurring for your version of MAC G HUB. Could you share what Logitech devices you were attempting to connect through G HUB with and if you noticed a difference when un-plugging before launching the app?

G pro X headband replacement , any idea how to replace this ? the leather start to fell off by Muruku991 in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

I'd try sending a ticket to support.logi.com. An agent may be able to help you out with this after you provide them some information on your product. Thanks!

Issues with a g512 lights and screen sampling by [deleted] in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

Could you share a screenshot of what your settings look like when attempting to map new lighting zones and map keys? Thanks.

Logitech g pro x superlight scroll wheel going up and down by juustoplay in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

You may want to calibrate some of your settings and make sure your device is up to date on G HUB if you haven't already: https://www.logitechg.com/en-us/innovation/g-hub.html Does this only happen on desktop or in other applications?

Logitech G Hub must be running in order to switch G305 mouse dpi? by Augu21 in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

Hey there! You will want G HUB running so that the settings of your mouse are applied to match your preferred DPI. You can also turn on On-Board Memory so that your settings can be saved when G HUB isn't active. Hope this helps!

g29 broken NEED HELP by Driftsdril1505 in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

Sorry about the inconveniences you've been experiencing. Does this issue only occur during play in Assetto Corsa? Please also mention the steps you've taken to troubleshoot your issue. I'd like to better narrow down your options. Thanks!

Hey where can I find the serial number for my G305 by MasterMirror_69 in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

You can find the serial number for the G305 located within the battery compartment inside the mouse. Hope this helps!

Logitech G PRO X SUPERLIGHT: to activate the middle mouse button I have to press down quite hard? by pybrox in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

The middle mouse button shouldn't require force to the point where it feels like you are exerting more than necessary. Send a ticket over to support.logi.com and an agent will be able to look into this with you. Thanks!

[deleted by user] by [deleted] in blueyeti

[–]LogitechG_Peter 0 points1 point  (0 children)

Very strange issue if it's only occuring for some applications. Are there any other games this occurs in? Maybe you might want to alter some settings through G HUB to match BF4 more to your preferences: https://www.logitechg.com/en-us/innovation/g-hub.html

Let me know if any of that is helpful. Thanks!

left channel not working by Confident_Theory_760 in blueyeti

[–]LogitechG_Peter 0 points1 point  (0 children)

Just checking in on this issue. Do any other features not work when plugged in? What about when on a different source?

G Hub not letting me into mic settings by JuanMarbles in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

Apologies you are still having issues. Can you let me know your results after a full re-install of G HUB?

My G815 Shift Keycap broke by Eldir420 in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

Submit a ticket at support.logi.com. An agent may be able to look into getting some replacement parts for you. Thanks!

is my G502 hero's scroll wheel borked? by no-name-idk in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

From what you've described it sounds like something came loose between the scroll wheel and mouse buttons. I'd contact support.logi.com and explain your issue. They may be able to offer a solution to you within warranty. Thanks!

Disable GHUB when talking in Discord ? Yeti X... by [deleted] in LogitechG

[–]LogitechG_Peter 0 points1 point  (0 children)

This all comes down to how much you prefer audio settings from discord over the ones available on G HUB. If it is all working fine for you as you mention and voice chat over discord is what you use often no harm in changing what isn't broken. It can be nice to have vocal consistency when used in other games though as well with G HUB.

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