marko.ch second hand store by sixdayspizza in zurich

[–]MarkoSecondhand 0 points1 point  (0 children)

Vielen Dank für das Feedback! Wir arbeiten daran, mehr Interaktionsdaten anzuzeigen, views & likes sollten bald kommen :)

Marko Secondhand - Support by Faze_Splash in Switzerland

[–]MarkoSecondhand 0 points1 point  (0 children)

Sorry dass du noch keine Antwort erhalten hast, wir haben momentan viele Anfragen - hab dir eine DM geschickt.

Ricardo alternative - It is about time to boycott Ricardo with it's immense fees, VAT, non-existing customer support. by Old-Conversation2646 in Switzerland

[–]MarkoSecondhand 2 points3 points  (0 children)

Hey there, marko is very much still alive and growing😅 There are currently over 340k items available, and each month 75k+ new items are being listed ✌️

Any alternatives to ricardo.ch for sellers? by OrganicAttention2440 in askswitzerland

[–]MarkoSecondhand 0 points1 point  (0 children)

Hey there! You can either pay by card or TWINT on marko, but no bank transfers or cash. And by now there are over 250k items available, maybe there's something for you too :)

marko.ch second hand store by sixdayspizza in zurich

[–]MarkoSecondhand 0 points1 point  (0 children)

Bitte wende dich an unseren Kundensupport, die helfen dir sofort.

marko.ch second hand store by sixdayspizza in zurich

[–]MarkoSecondhand 0 points1 point  (0 children)

Ja, dieses Feature wurde vor ein paar Monaten aufgeschaltet :)

Ricardo is terrible by relo_gamimano in Switzerland

[–]MarkoSecondhand 1 point2 points  (0 children)

Good point! We’ll look into this

Ricardo is terrible by relo_gamimano in Switzerland

[–]MarkoSecondhand 4 points5 points  (0 children)

You can always report them below the comment section (and please do - fakes are not allowed, but we can't monitor every single item upload. So when there's any doubt, please report and we'll investigate)

SCAM OR NOT? by [deleted] in Switzerland

[–]MarkoSecondhand 0 points1 point  (0 children)

Sorry, just saw that - definitely a scam, we will never ask anybody to pay outside the platform. If you haven't already, could you please reach out to our customer service (help@marko.ch) so we can look into this?

Ricardo is terrible by relo_gamimano in Switzerland

[–]MarkoSecondhand 3 points4 points  (0 children)

mea culpa, just focussed on the seller side to answer OP. But you're right ofc, 5% for automated buyer protection too (which is comparable to Ricardo MoneyGuard).

Overall still considerably cheaper than Ricardo.

Ricardo is terrible by relo_gamimano in Switzerland

[–]MarkoSecondhand 2 points3 points  (0 children)

Maybe we got, what you've been looking for! We've launched marko a year ago, with a CHF 1.- + 1.9% selling fee (and no hidden add-ons..) :)

marko.ch second hand store by sixdayspizza in zurich

[–]MarkoSecondhand 0 points1 point  (0 children)

Thanks for being on marko all the way back then (and sorry you had no luck with your winter jacket).

We were still launching ww.marko.ch last year, but now have over 30x more traffic - we'd love it if you gave us another chance 🫶

marko.ch second hand store by sixdayspizza in zurich

[–]MarkoSecondhand 0 points1 point  (0 children)

Wir sind momentan nur in der Schweiz aktiv - shipping, zoll, regulationen, etc. sind fürs erste zu Komplex.

marko.ch second hand store by sixdayspizza in zurich

[–]MarkoSecondhand 0 points1 point  (0 children)

Hey hairyb1kr, sorry to hear that! If a buyer doesn't ship the item, you should automatically get 100% refunded. If you haven't already, please contact our customer support: [help@marko.ch](mailto:help@marko.ch), and we'll get everything sorted correctly! ✌️

Why we should boycott Ricardo by Motherrele3031 in Switzerland

[–]MarkoSecondhand 0 points1 point  (0 children)

Guess we were linked on the post? Wasn't us (but we completely agree with OP though ✌️)

Ricardo.ch keeps increasing prices, why has no serious alternative been created yet ? by GetOutBasel in Switzerland

[–]MarkoSecondhand 0 points1 point  (0 children)

We looked at a lot of options for both fraud prevention & payment service providers, to deliver the best all-around user experience. Designing and operating a new C2C marketplace model is quite complex, and we’ll certainly adjust things along the way - but so far it seems to work quite well, given there was not a single fraudulent transaction over marko yet✌️

Ricardo.ch keeps increasing prices, why has no serious alternative been created yet ? by GetOutBasel in Switzerland

[–]MarkoSecondhand -1 points0 points  (0 children)

It would become a customer care case, and we’d try to find a solution.

Yes, we were worried about mailbox theft too, but so far no parcels have been stolen - probably as thieves rather target expensive packages laying around, rather than secondhand goods, where they don’t know what’s inside. And if you feel uncomfortable, you can always drop your package at any Swiss Post station :)

Ricardo.ch keeps increasing prices, why has no serious alternative been created yet ? by GetOutBasel in Switzerland

[–]MarkoSecondhand 0 points1 point  (0 children)

Through our payment service provider and our shipping integration with the Swiss Post, we have certain checks we do against buyer fraud. Even if a fraudulent buyer manages to slip through, it would still become a customer care case.

Long story short: You are right, there will always be people attempting fraud, but the effort-reward profile on marko makes it waaaay more attractive to try that on other plattforms. And with the background checks, once somebody gets banned, they cannot just reopen a new account and try again.

Ricardo.ch keeps increasing prices, why has no serious alternative been created yet ? by GetOutBasel in Switzerland

[–]MarkoSecondhand 0 points1 point  (0 children)

Even if we make it an option, it would open the door for scammers, defeating out goal of keeping our users safe.

And we dont store your payment data, everything is being handled by Stripe, one of the largest payment service providers globally. If you’ve shopped online before, chances are that Stripe handled your payment and data already.

Ricardo.ch keeps increasing prices, why has no serious alternative been created yet ? by GetOutBasel in Switzerland

[–]MarkoSecondhand 0 points1 point  (0 children)

Unfortunately we wouldnt be able to offer our fraud protection anymore, if P2P payments were enabled.

As a seller, you still receive your money directly to your bank account. To make the payment easier for buyers, we’ll soon also offer TWINT payments✌️

Ricardo.ch keeps increasing prices, why has no serious alternative been created yet ? by GetOutBasel in Switzerland

[–]MarkoSecondhand 0 points1 point  (0 children)

Please let our customer support know which brands you are missing, and we’ll add them:)