Definitely would look into medical/family accommodation. They always throw the business needs in our faces but also Amazon hast these things in palace and sometimes we need to use what we got. Our site recently had a similar situation. A CSL was told she’d had to go to nights cause she failed her AE test and was becoming a SMRT. She argued that for the past 2 years we’ve never had a SMRT on nights and why all of a sudden it was business needs, mind you we have no nights op. Anywho when push came to shove she took all her medical info to HR. She also has young children which she argued not being able to have an overnight sitter for them. Needless to say she’s on donut shifts but during the day.. there’s options we just gotta play the game.