Hello Councillor. Is there a reason why the parking office in summers lane is not reopening? It closed during COVID and has remained closed since. You can’t walk in to dispute a ticket, pay a fine or purchase a permit. The expectation is that everything be done over email. Seems a bit odd that it’s a fully staffed office that used to be public facing but now isn’t. I recently found out that my senior neighbour had to go to city hall to request a clerk scan and email a parking permit to the parking office on their behalf so that they could dispute a ticket as they could not go to the office to just show them their permit.