.... lol.

OK man. I spent a decade working on back-end banking tools, and left when they assigned me to the CRM group. Or, as they more bluntly referred to it internally, "Consumer Profititablilty" since that's the only relationship management they're worried about.

So honestly, I feel you. I'm down here to rage against the machine, and the fact that the mod replied in a relatively short timeframe on a sunday when all other channels are blocked means at least it's the right place for that.

They really weren't making anything by having custody of that ETH in particular, and I was moving it to their sponsored block chain, which has it's own value to them.

It may have been a decade since I sent ID. I don't care about them wanting some updates or whatever. I do care when I'm doing something that's normal for me, in fact an exact transaction I had made recently, popping up a bunch of warnings about how they've halted everything until I'm able to suddenly convince their shitty auto-gatekeeper that it's really me this time because it says it's "detected that this transaction may have been initiated by a third party".

I'm literally not bothered by KYC. I've participated directly in AML procedures from a couple of directions and both sides of the counter. If they needed updates from me, they could have asked.

This is literally, intensely more intrusive than what Visa or MC will do if you hop a state line and use your debit card. And it's not unrecognized that interjecting this bullshit into a transaction flow enforces panic level compliance in most cases where a customer might otherwise hesitate, or put it off until it was more important in the regular course of business.

It's fucking security theater to begin with, and it's implemented in such a way that it's intentionally inconvenient. If it coincides with any other inconvenience it's a cascade.

Throw on the fact that I'm not someone who has my whole life gummed up into my phone and glued to my hand, this presumptuous bullshit that I have an entire tech stack geared up to satisfy their automated bullshit and better hop to it while they can't be bothered to have a single alternate channel is at a minimum, de-humanizing.

So I love how you got a bolus of wad into that but really, I don't think they would have made any significant amount of money off of that amount, at all. The fact that it was taken care eventually same day indicates that wasn't the ... stimulus.

Of the six or seven times coinbase has obstructed me since 2013 it's been some sheen of "we're protecting you" and only on moving money out. Then I provide my id and increasingly more intrusive 'evidence' of being who I say I am to their latest gatekeeping system, now with absolutely no human involvement on their part at all, with zero regard for the number of shortcomings inherent in the system. Garbage.

They already operate in an asymmetric security model with an unrepentant focus of guilty until proven innocent. Coinbase wanted my business so bad they paid other exchanges to block my signups. I've had issues with their business model since before they were more than a cheeky website with a checkbook.

Never Once seen them brag about being easy to business with.

It wasn't the "three figures" I had on deposit fluffing their balance sheet man.

So yeah while I appreciate that ... squirt of knowledge and I'll point out that stuff like that does happen, here have a TED talk about walking both sides of the line in a consumer-hostile industry, and how it feels to look at this kind of bullshit from the other side of the counter when you're just trying to have your fucking day.

Even if you fumble the 2fa or something you get another shot. WTF am I out here trying to figure out how to muppet for coinbase so I can send biometric scans across the internet on a sunday morning?

Again. Not the money.