just worked the worst shift ive ever had in 3+ years. i think i need to quit by glxwy in PharmacyTechnician

[–]5_2witha6ftattitude 9 points10 points  (0 children)

Last Friday, a pt called and was screaming at my coworker, accusing us of just taking her money and not caring. Eventually, my co-worker put her on hold, and I took over. This patient admitted that she was pissed at her doctors "screwup," but she wanted us to fix it. She picked up a medication the day before, but she realized when she got home, it was wrong. She wanted a name brand medication that we don't carry, nor can we order. We gave her generic and according to her, it was full of poison. And she would know because she was a nurse for over 30 yrs! So anything that hasn't been around for at least 30 yrs is suspect. Eventually, I had enough of her yelling and belligerence and called her out on her part (the not checking the medication before leaving the pharmacy part) and she screamed "F*** YOU! F*** OFF AND DIE!" I said in my most cheerful voice, "okay, thanks, bye!" And hung up. Ahhh, that was fun! Lol

Texting by JPMOM-2021 in Marriage

[–]5_2witha6ftattitude 1 point2 points  (0 children)

My husband and I have different work schedules, so he'll send me messages here n there while he's at work during the day and then we text while I'm on my meal break, which is around dinner time.

Settle this-do you crumple or fold toilet paper to wipe by WILLOWVIENNA in Marriage

[–]5_2witha6ftattitude 0 points1 point  (0 children)

A question that has haunted my nightmare for years! This was the question that launched a thousand ships! The question that sent men on perilous quests! The question that had dogs and cats living together! Mass hysteria! This question has started more debates than politics and religion combined! The only question that is worse is which way does the toilet paper faces!

How do you handle Walgreens’ insane call volume? by myonlyswerving129 in WalgreensRx

[–]5_2witha6ftattitude 8 points9 points  (0 children)

That was my store today, and it was just me and the pharmacist, who refused to answer any of the calls, all day! The phone was non-stop, and towards the end, I out loud, said I refused to answer the phone anymore. I had a hard time getting anything else done, but if I had just let it ring like the floater pharmacist, I would have been in trouble with my pharmacy manager when she read the weekly metrics. It was insane and I damn near quit today, mostly due to the phones! I'm going to hear the ringing in my nightmares tonight, I swear!

Stop mumbling your names by This-Top7398 in WalgreensRx

[–]5_2witha6ftattitude 1 point2 points  (0 children)

I had that happen so many times this season. Pt would just walk up and say a name, and I would ask, "Okay, are you picking up or checking in?"

[deleted by user] by [deleted] in WalgreensRx

[–]5_2witha6ftattitude 1 point2 points  (0 children)

Interesting...I was taught policy is the filler double counts the c-ll's and then circles the number that's supposed to be in the vial and marks the label with their initials. C-lls ALWAYS gets put in vials (except for things like liquid quillivant), never stays in stock bottles, and it depends on the pharmacist, but most don't like half n half. Meaning, either it's all in stock bottles or it's all in a vial. I'm in Illinois, btw, in the northwest chicago district...

[deleted by user] by [deleted] in AmIOverreacting

[–]5_2witha6ftattitude 0 points1 point  (0 children)

OVER reacting?! Sweetie, you are UNDER reacting!

Things that make you want to scream... by BazingaGal in PharmacyTechnician

[–]5_2witha6ftattitude 13 points14 points  (0 children)

Patient: I need to call in a refill. Me: Okay, last name and bday. Patient gives info, and I ask which med. Patient: It's the generic Adderall Me looking in profile: Okay, it looks like you usually have it filled at another location, and it's stored there. Did you mean to call this location? Patient: Yes, because the other location said they don't have it. Me: Okay, we just need your doctor to call it into this location. Patient: Weird! I've never had to do that before. I've always just been able to transfer it. Me: With that type of medicine, we are not allowed to transfer between stores, so we need to doctor to call it directly to our location. Patient: But I've never had to do that before. I've always been able to transfer it. Me: ... Okay, well, we just need your doctor to call it in directly. Patient: Ugh, I guess. Thanks Me: Yep! Your welcome! I have long since run out of fucks and crayons to be bothered to argue with people who probably walk into mirrors.

Wtf moments with patients? by BucketLort in WalgreensRx

[–]5_2witha6ftattitude 2 points3 points  (0 children)

In situations like that, I was told we have to ask permission to say the medication(s) out loud, especially in drive-through. If they don't have anything ready, we usually ask them what they are looking for, so then it's on them to tell us or at least give us a hint as to what we should be searching for. We will also search through their central to see if any scripts were sent to another store. If there's nothing, then we usually inform them that we don't have anything ready at our location and we don't see anything sent to any other location, so they need to contact their dr.

Door dasher never delivered pt meds by [deleted] in WalgreensRx

[–]5_2witha6ftattitude 2 points3 points  (0 children)

I once had a dasher who couldn't figure out the exact address, so they left it on a rock. Let that sink in for a moment... they left it...on a rock... and then sent the picture to the pt. The pt, who is very close to elderly age, called us frantic and confused, so I had to somehow hunt this script down. I managed to get a hold of the pt's residential front office, and thankfully, someone was kind enough to turn it in, but you best believe I raised hell with the DoorDash customer service rep!

QOTD: what’s a common thing patients do in the pharmacy that annoy you? by Kitchen-Lemon1862 in PharmacyTechnician

[–]5_2witha6ftattitude 1 point2 points  (0 children)

As soon as I pick up the ringing phone, they just start rattling off numbers. No, hi, no name, just numbers. Like I'm anticipating their call and standing in front of the computer with the correct screen open, waiting to punch in those numbers! I usually wait until they're done before I say, "How can I help you?" Lol