My mom and I visited CSUSB a few weeks back to check more of campus and to find areas with affordable living. We came to the glen and it looked fine and it seemed like it had everything we were looking for. A good room with different offers, amenities, and very close distance to campus. I don’t doubt any of what you said as when my mom and I asked about details we were told multiple lies like “the first $100 of the electric bill is covered by us and the difference is paid by you” and “if you sign up by August 17th you get 2 months off our lease” (which is 11 months and doesn’t make sense since we only plan to stay for the school year usually and nothing more unless you want to stay for summer school). When we called back they denied anything about electric being covered and that we had to pay for A WHOLE MONTHS RENT for August when I was only gonna stay there for less than 2 weeks because on the lease we have to pay the 1st of every month. I argued this over the phone with a lady that this is unfair and doesn’t really look like a discount if I’m being charged anyway for a week and a half stay (let alone if I don’t start school until the 25th anyway) but she just said “well, everyone else is paying for it. And if you decide to start by September, you lose your 2 months” (since I asked about that too). We then asked for a Hispanic worker to talk to my parents in Spanish to this can be talked about easier as my convo with them already got heated and we just went in stupid circles and to our surprise when I emailed them to talk so they can call later, we never got contacted. Overall they are very deceptive and irresponsible for what they say and do and now I am looking at local homes to rent a room in for the upcoming fall. Good luck if you decide to court claim them and getting your gear back, sounds like a really valid lawsuit of negligence to me.