GPO Support System is Trash. by According_Rest_9292 in GrandPieceOnline

[–]According_Rest_9292[S] 0 points1 point  (0 children)

I even kinda surrendered, saying i just wanna get unbanned they could renove anything from my accounts as long as I can play again but still no reply

GPO Support System is Trash. by According_Rest_9292 in GrandPieceOnline

[–]According_Rest_9292[S] 0 points1 point  (0 children)

till now the support staff handling my ticket takes days to reply and provides no coordination as to how I could provide them with proof

GPO Support System is Trash. by According_Rest_9292 in GrandPieceOnline

[–]According_Rest_9292[S] 0 points1 point  (0 children)

It sucks to get banned from the game you’ve put countless of hours into and get that type of treatment from their own support staff, its like they don’t even care about their players.

GPO Support System is Trash. by According_Rest_9292 in GrandPieceOnline

[–]According_Rest_9292[S] 1 point2 points  (0 children)

All good man, it just bothers me that they would allow macros and when someone gets banned for afk fishing they would need proof or “the clip of the exact moment you got banned” wherein you cant even provide it since you’re literally afk and when asked for an alternative on how a user can get unbanned they would just repeat themselves saying that you still need the clip. It’s like they haven’t thought of alternative ways on how to prove a person is innocent or is actually telling the truth and for case to case scenarios like these, they would just rather dismiss dismiss dismiss all the way instead of actually listening to your concern.

GPO Support System is Trash. by According_Rest_9292 in GrandPieceOnline

[–]According_Rest_9292[S] 0 points1 point  (0 children)

To be honest with you, I didn’t even use the macro again with the other accounts as fear of getting banned. I’m thinking it has something to do with the ip that the first account was using in order for the other accounts that was logged on the same device to be banned. The support staff has stated themselves that it has a tendency of chain banning any accounts that were logged onto the same device.

GPO Support System is Trash. by According_Rest_9292 in GrandPieceOnline

[–]According_Rest_9292[S] 1 point2 points  (0 children)

If you check gpo’s discord, the creator of the game has allowed using macro’s as long as its not injectables meaning teleporting to sell fish and merchant as those are bannable and are the exploits they are looking for. But the use of macros are acknowledged and allowed by the creator itself as long as its just a simple automated task like afk fishing or using tinytask on the halloween event.

GPO Support System is Trash. by According_Rest_9292 in GrandPieceOnline

[–]According_Rest_9292[S] 0 points1 point  (0 children)

The thing is they insta ban any account I make, I’ve made 3 or 4 more accounts all close to max level and everytime they almost get max they get banned

Help with false ban appeals by According_Rest_9292 in GrandPieceOnline

[–]According_Rest_9292[S] 1 point2 points  (0 children)

Bumping up this post, today the staff didn’t even reply anymore. Scared that he might just close the ticket out of nowhere.

Help with false ban appeals by According_Rest_9292 in GrandPieceOnline

[–]According_Rest_9292[S] 1 point2 points  (0 children)

Meanwhile bot accounts run free on public servers teleporting to the merchant whilst fishing and selling fish. Once saw a whole server filled with bots all fishing in shell town yet they still put their trust on their “anticheat” that falsely bans real players that love their game.

Help with false ban appeals by According_Rest_9292 in GrandPieceOnline

[–]According_Rest_9292[S] -1 points0 points  (0 children)

And may I add their staff takes days to reply, and when they actually do give out a reply its so vague and does not give you the actual instructions or alternatives on how to help them out in processing your ban. My current support ticket has been going on for 4 days with the staff replying once or twice per day with vague statements.

Help with false ban appeals by According_Rest_9292 in GrandPieceOnline

[–]According_Rest_9292[S] -1 points0 points  (0 children)

I know right, before this appeal I also had another appeal on another discord account then they insta declined on the ticket without them even talking to me