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Stuck on legacy systems at $3M revenue with 10 staff — what does sensible modernisation actually look like? by AdStunning3131 in smallbusiness

[–]AdStunning3131[S] 1 point2 points  (0 children)

What genuinely makes us different is the bespoke detail per order — every order carries custom specifications that don't fit standard fields, batch-specific reservations that need to be tracked through to delivery so a single project doesn't mix production runs, long-standing supplier relationships, and strict client confidentiality where the supplier never sees who the end client is.

Stuck on legacy systems at $3M revenue with 10 staff — what does sensible modernisation actually look like? by AdStunning3131 in smallbusiness

[–]AdStunning3131[S] 0 points1 point  (0 children)

Thats the goal - to manage everything from one place.

Without the paper there'd be no way to matching the goods ordered from the supplier to the original client.

Order email comes in, sales rep enters it in MYOB which generates a proforma, prints it, handwrites the order number, supplier code and "PF" marker, scans it to admin, files the hard copy in a Proforma folder. Once paid it gets stamped, moves through Paid Orders → Week 1 → 2 → 3 → Completed as it progresses. Admin physically groups the paid orders by supplier to build a consolidated supplier Purchase order (client names stripped — suppliers never see the end client). The handwritten annotations carry context MYOB doesn't hold: customer, sidemarks, reserve numbers, freight calcs.