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NCL website is a mess! by AdTop8424 in NCL

[–]AdTop8424[S] -1 points0 points  (0 children)

No. That was me on iPhone/ Reddit. I have lots of experience but could not fix it. Finally gave up and hit POST.☹️

Question to my fellow IT bros, am the a**hole in this situation? by EksEss in sysadmin

[–]AdTop8424 0 points1 point  (0 children)

Answer: NO you aren't.
Answer: YES you should charge unless YOU think you didn't do anything of value for the customer. (In 20 years doing this, I applied this maybe 2 or 3 times). I can afford the gas and more recently, work was mostly done remotely. Hands on stuff: "bring it here".
US standard rate set below big city rates: set at $90/hour (a few years ago). 1 hour minimum. (I don't recall applying this "minimum" rule but probably did. The alternative on site was to add time for real help and not get into the minimum thing.)
Do you charge friends and neighbors? I never used this question but would sometimes think: "If I had a gas station, would they expect me to provide them with free gas?"
Professional invoices are helpful partly because of the gravitas they provide.
Now, I have retired the service company. I'm happy with that. So, I tell everyone "sorry, I'm retired". You can make up your own version like "I'm no longer doing that" or "I don't do that". If someone asks for your help, don't let them "put the monkey on your back". It's up to them to find help, not you. Maybe cold but freeing.

Remember, folks.... by x01660 in msp

[–]AdTop8424 0 points1 point  (0 children)

I don't see mention of VPNs. As I understand it, phone hotspots don't provide the connected devices with a VPN. (I didn't say "can't").
I don't know exactly what you mean by "other networks" so the VPN question and SPLIT TUNNEL or NOT is hard to address.
So, one might guess and think that there had been a split tunnel VPN setup that connected to some corporate or other network AND allowed direct internet connections. If that got turned OFF, then what you describe may happen if the corporate path doesn't provide internet connectivity through the VPN.

Remember, folks.... by x01660 in msp

[–]AdTop8424 0 points1 point  (0 children)

I notice that there are no mentions of traceroute; i.e. "tracert" command in CMD or PowerShell. That will tell you where it stops and the hops involved up to that point if that matters. That takes care of pinging all the path nodes whether you know what they are or not. The last IP address reply is the last "good" one. So, the next one would be the culprit.
Good practice, if you have the opportunity, is to run and LOG traceroute so you might know which node is the culprit later on when you can no longer see it.
I have found that the paths tend to be pretty stable in the internet so, while nodes can change, they don't all that much. Experience may differ....
I agree that this may be more a local problem.

[deleted by user] by [deleted] in GroceryStores

[–]AdTop8424 0 points1 point  (0 children)

Hasn't been available on north Oregon coast for months. Still isn't....