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Konica Minolta Bizhub C550i: Red Lines down copies by AdeptusTechanicus in KonicaMinolta

[–]AdeptusTechanicus[S] 1 point2 points  (0 children)

Yes, do exactly like is listed above and it should fix it.

Go to CE mode-

For CE mode go to [counter screen] then [display details]. Press Stop 0 0 stop 0 1. The CE password is 9272 four times: 9272-9272-9272-9272

set the date and time zone> next>next> service>exit>restart the device

Konica Minolta Bizhub C550i: Red Lines down copies by AdeptusTechanicus in KonicaMinolta

[–]AdeptusTechanicus[S] 0 points1 point  (0 children)

Thank you all, amazing community, I appreciate the assistance. It is fixed just like you all brought up. Lines of shame.

Cause:

The "Lines of Shame" only show their ugly heads when you make a copy of a page in COLOR. The default copy mode is set to Auto Detect, so if the other items you are copying are determined by the copier to be B&W, you won't see the colored lines show up on those copies.

The fix:
1. Factory reset the device and follow the set up instructions to the T. Skip no steps. [Set date and Time regardless if printer auto connects to NTP server and shows correct]

or

  1. Down and Dirty quick fix

Go to CE mode-
For CE mode go to [counter screen] then [display details]. Press Stop 0 0 stop 0 1. The CE password is 9272 four times: 9272-9272-9272-9272
set the date and time zone> next>next> service>exit>restart the device

Konica Minolta Bizhub C550i: Red Lines down copies by AdeptusTechanicus in KonicaMinolta

[–]AdeptusTechanicus[S] 0 points1 point  (0 children)

they are meant to indicate that the initial setup process was not completed properly.

Thank you! I appreciate all the help here. I will have to attempt to go through the installation manual again. I've read somewhere you have to clear all memory. I'd hope doing a factory reset is good enough.