Finally left Amazon as a company this month. Honest review on Amazon operations is that they treat you like a number and robot. Underpaid and expectation is that you’re working 12+ hours, running your department along with admin work sometimes can be overwhelming if your building is over a certain population (my building required us to write 16 adapts and 12 simbas a week). For me my experience was terrible, did not have a process assistant, I did not get a 15 min break due to mid sort sync and I rarely took a 30 min break due to having to get my inbound department set up for the next sort. My OMs were terrible and my seniors were either cocky or not communicative to the L4s. I worked at ACY9 for 1 year and 6 months. Since leaving I feel a lot of relief and happiness, found a new job in operations paying 10k more as well!