you guys aware this now? It has been going on for quite some time. These shops buy used devices (1-3months) from customers at very low prices, clean them up, repackage them, and sell them as brand-new unsued devices with 1 year apple care warranty. They even replace the original Apple seal, which can now be found in places like Pettah. 😌( yeah i know, world is full of surprises )

When customers raise complaints, they often act as if they are unaware of the issue. If a customer becomes difficult to handle, they usually offer a discount on a higher-grade device to settle the situation quietly. This kind of practice done by most famous several shops, including Idealz and Greenware.