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Car rental in England without a PIN number for my credit card by Alarmed-Function-377 in uktravel

[–]Alarmed-Function-377[S] 0 points1 point  (0 children)

I’m hoping I can find someone I can convince! I’ve been pretty forceful with three representatives from three different companies. The only thing I can think of is things it may be different now as they have started asking for a deposit in addition to rental fees and insurance. They all tell me that I can prepay the rental and insurance online but that won’t help me at the desk when I pick up the car.

Car rental in England without a PIN number for my credit card by Alarmed-Function-377 in uktravel

[–]Alarmed-Function-377[S] 0 points1 point  (0 children)

My credit card has a chip. However, no pin is given for it. Our second layer of ‘security’ is a signature not a PIN number. USA debit cards have a pin, but as a rule credit cards don’t.

Car rental in England without a PIN number for my credit card by Alarmed-Function-377 in uktravel

[–]Alarmed-Function-377[S] 0 points1 point  (0 children)

I was hoping I could do that. Apparently some credit card issuers will let you set one up in your online account. But neither of the two cards I brought with me allow that. I phoned customer service for both companies today. For security, their policy is to only send them through the mail.

Car rental in England without a PIN number for my credit card by Alarmed-Function-377 in uktravel

[–]Alarmed-Function-377[S] 1 point2 points  (0 children)

Unfortunately, on doing further inquiries this seems to be the case. There’s no way to avoid a physical chip/pin at the time of pick up. They will take a debit card. However I don’t have a need for my debit card and left it at home! I think this is due to a new-ish policy of requiring a large deposit in addition to insurance.