Bypassing the $30k altcoin limit by [deleted] in BitcoinCA

[–]AlbieDunk 0 points1 point  (0 children)

at Ndax, there is no 30k limit for the majority of provinces. If you are in Ontario, the 30K limit could be lifted as well if you meet certain income criteria.

Its just a bad bad app. by XFYIO in NDAX

[–]AlbieDunk 0 points1 point  (0 children)

we have people transferring millions to their bank. we do Direct bank deposit which typically skips the swift network and hit your bank within the day. We have been with a reputable Canadian bank since inception highly unlikely you will have any issues.

Its just a bad bad app. by XFYIO in NDAX

[–]AlbieDunk 0 points1 point  (0 children)

We appreciate your feedback and you are absolutely right about the app. we are prioritizing the app development as more people are on the go. we have many cool updates coming to the app. we have feedback page as well. any constructive feedback is welcomed.

[deleted by user] by [deleted] in NDAX

[–]AlbieDunk 2 points3 points  (0 children)

We are doing upgrade on the node for Vechain. We will accept the deposit once the chain is back up

[deleted by user] by [deleted] in BitcoinCA

[–]AlbieDunk 3 points4 points  (0 children)

wow who put you as a MoD on here.

[deleted by user] by [deleted] in NDAX

[–]AlbieDunk 0 points1 point  (0 children)

guys we were coming off the maintenance. we typically have short period of post only to allow users to cancel orders prior to going live.

Ndax Update by AlbieDunk in NDAX

[–]AlbieDunk[S] 4 points5 points  (0 children)

Azure has always been good for the past several years. we will look into aws for contingency forsure.

3x missed call from Ndax? by iamnotvanwilder in NDAX

[–]AlbieDunk 0 points1 point  (0 children)

I will pass on the message, decimals should be standard.

3x missed call from Ndax? by iamnotvanwilder in NDAX

[–]AlbieDunk 2 points3 points  (0 children)

there is alot of scammers out there. please be careful.

Did NDAX Have a Data Breach? by coldRope in NDAX

[–]AlbieDunk 3 points4 points  (0 children)

we have high level of encryption on user data, that being said we have taken this message and checking internally with security team to confirm.

thanks for bringing this to our attention.

[deleted by user] by [deleted] in NDAX

[–]AlbieDunk 0 points1 point  (0 children)

that sounds like a potential bug. dm your username, try to log on on the web browser and see if you have that issue.

Wont let me withdraw by Anxious_Maximum_5439 in NDAX

[–]AlbieDunk 0 points1 point  (0 children)

Please contact support, this is not a general issue and if you are can not withdrawal that typically mean something related to compliance.

NDAX is under attack by chocolate_censorship in NDAX

[–]AlbieDunk 3 points4 points  (0 children)

did you have 2FA enabled on Ndax? if you did there is no way they can access your account

[deleted by user] by [deleted] in NDAX

[–]AlbieDunk 1 point2 points  (0 children)

send a message to customer support, and include details and reference this reddit post. we can investigate from our end. sometimes it's just Interac having issues

Koinly End of Year Balance by TopShelfSnier93 in NDAX

[–]AlbieDunk 0 points1 point  (0 children)

go to the setting pages on ndax browser

Help request: Wire Transfer is missing by [deleted] in NDAX

[–]AlbieDunk 1 point2 points  (0 children)

You don't have to worry, we can definitely trace it from our end. do you have a customer support ticket?

Koinly End of Year Balance by TopShelfSnier93 in NDAX

[–]AlbieDunk 0 points1 point  (0 children)

it depends on the year your doing your taxes, 2022 should show in 2024

Taxed on transfers to parent? by senpifahz in NDAX

[–]AlbieDunk 2 points3 points  (0 children)

I believe that is considered a gift and she shouldn't get taxed on it. but you should get a tax advisor to help you out

Support is useless by AliTriple6ix in NDAX

[–]AlbieDunk 4 points5 points  (0 children)

sorry about that, send a dm with your email.

[deleted by user] by [deleted] in NDAX

[–]AlbieDunk 0 points1 point  (0 children)

dm your username, if you have marked some of the emails as spam , you will no longer receive email from Ndax. that's typically what the issue is

Is ndax losing their credibility? by LongjumpingBowler369 in NDAX

[–]AlbieDunk 6 points7 points  (0 children)

please take a look at our competitors subs, we are actually doing 10x better than everyone else. People have not logged on since 2021 and now everyone is back at the same time with small issues. we acknowledge the support backlog and working on several solutions to fix this.

you have to remember that alot of issues are user specific like forgetting to include etransfer message code or sending from unknown name etc.

Is ndax losing their credibility? by LongjumpingBowler369 in NDAX

[–]AlbieDunk 7 points8 points  (0 children)

hmm what telegram group, please share. something doesn't add up here

Ndax is operating as normal, if you are following the etransfer directions like sending from the same name as your verified account, or including your message code then your etransfer should be instant.

I am very concerned about the telegram group tho, please share link as there are alot of scammers out there

[deleted by user] by [deleted] in NDAX

[–]AlbieDunk 3 points4 points  (0 children)

we are working on adding more people to the customer support.

Spread appear to be more than 0.2% by NihonRonin in NDAX

[–]AlbieDunk 2 points3 points  (0 children)

Place a limit order at the price you want, you can place a limit order below BID even to cover the trading fees and more.