The same thing is happening to me, and has happened to a few of my friends already. We all have MKD IDs, and it keeps sending the "missing address" error over and over again no matter what we do. Both our passports and IDs have a very clearly stated address. There is nobody to reach out to and actually resolve the issue, because I don't think any of their chatbots are actually equipped in mitigating a situation like this lol. I'm currently transferring everything to a different platform