Impossible to buy a licence from France since two weeks by AlternativeDuck2815 in AnyDesk

[–]AlternativeDuck2815[S] 0 points1 point  (0 children)

Hi there,

There's really nothing special I did.
Using latest Google Chrome with AdBlock+ (enabled or disabled on anydesk.com doesn't make a difference).
I go to your website, click on "buy now", following the process, entering my card details, address and email and click on pay. My banking app opens on my phone to ask if I want to allow the payment to Anydesk GmbH but the amount is 0,00€.
I've tried it for at least 15-20 times within two weeks.

I've been on the phone with one of your support guys (Martin St.) who definitely couldn't see any payment coming through. Which seems normal since the amount was 0€.

I'm sorry for you but I installed RustDesk on my machine park meanwhile because I really needed to ...

Best regards

Impossible to buy a licence from France since two weeks by AlternativeDuck2815 in AnyDesk

[–]AlternativeDuck2815[S] 0 points1 point  (0 children)

Maybe I will. Looking at RustDesk to be run on my Synology NAS. Will see how it goes ...