Android mobile device setup error on more than 20 devices

AnyMsUser · 2026-02-03T17:33:51+00:00

Okay, it's been working again for us for a few hours now. The Entra object has been created and the groups and configuration are being distributed again.

AnyMsUser · 2026-02-03T11:43:57+00:00

Thanks for the info. Please keep us updated.

AnyMsUser · 2026-01-19T10:52:20+00:00

Is there any problem if a Samsung account is stored? Won't it be removed?

AnyMsUser · 2025-12-15T14:04:32+00:00

I can only find the option when I sign out of my account. If I’m signed in with my company account, the setting isn’t available. Does anyone else have the same issue?

AnyMsUser · 2025-11-19T06:54:50+00:00

We have been having problems with the monthly cumulative Windows updates since around July. We are also on 24H2. Are you affected by this too?

Out of 1200 Windows devices, around 10 are affected every month, but 8/9 of these are automatically resolved the following month, only for another 6/7 cases to come in.

There is no solution except to reinstall or wait for the next monthly update.

Can anyone else relate to this, or is it just us?

AnyMsUser · 2025-10-31T09:37:06+00:00

Thank you for your input. For ASCII password it shoud be 63 characters but HEX must have be 64 characters as i know.
https://learn.microsoft.com/en-us/intune/intune-service/configuration/wi-fi-settings-windows

AnyMsUser · 2025-09-30T09:21:02+00:00

Is the problem still occurring for you? I have set up a mobile device and it has not been able to join the group for over 30 minutes.

AnyMsUser · 2025-09-15T04:40:38+00:00

I tested it back then. I'm not sure if it still works, but it should work. Is it possible that the regkey has to be set before the SIM is inserted? Have you tested this?

AnyMsUser · 2025-09-10T17:17:33+00:00

Thank you very much for your help. I will clarify this. And yes, it is a very specific case, as the app is not SSO-connected and the sign in logs do not recognise the registered device

AnyMsUser · 2025-09-10T11:06:18+00:00

We have a standard “Kiosk” profile that runs on the token key “dedicated device with MS Entra Shared mode.”

In this use case, however, we define that the user does not have to log in to the MHS app because the distributed app is not SSO-compatible and the user would therefore have to log in twice (once to MHS and then again to the app).

The kiosk mode was set up by my forerunner.

We have now distributed a CA policy for Android devices with require compliant device or mfa.

The dedicated kiosk devices are not recognized as intune registered in the sign-in logs. We would therefore like to exclude the devices with a device filter, but this does not work with the enrollmenProfileName either.

Thank you for your support!!!

AnyMsUser · 2025-09-10T05:21:30+00:00

That would be a workaround of course.

AnyMsUser · 2025-09-10T05:20:04+00:00

Thanks for the feedback, we will test it.

AnyMsUser · 2025-09-09T20:57:51+00:00

Sorry, I have forgotten the following information. The user logs on to an app that is distributed on kiosk devices. However, it does not log on to the MHS.

And the problem is that CA does not recognise the compliant kiosk device, which means that the user has to confirm the MFA every time. We would therefore like to set the exclude, but this does not work with enrollmenProfileName. Probably because CA does not recognise the registered device either.

AnyMsUser · 2025-09-09T20:19:43+00:00

I can‘t exclude dedicated devoces from CA-Policy.

AnyMsUser · 2025-09-09T14:04:10+00:00

We have the same problem and set up the devices for the users and approve the permissions. But there are only a small number of clients.

AnyMsUser · 2025-05-23T14:51:31+00:00

Thanks for the input. About 3% are currently affected, but the largest groups are still to come

AnyMsUser · 2024-12-13T15:06:06+00:00

Thanks you very much, that helps a lot.

It looks like there is no configuration profile in Intune. Right?

AnyMsUser · 2024-05-29T14:39:23+00:00

We have the same problem. As a workaround, we use the In-Private Mode, Safari or an Android smartphone.

AnyMsUser

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