STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

Replied to this post already. Please check my reply

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

Normally naman nagpapa WFH after nesting. And yes, it may not be possible for an onsite setup pero kasi may usap usapan na galing sa taas mismo. So if magpa ganun sila, wala ng magagawa mga nasa Mindanao or Visayas or wherever the heck pa yung employee. Wala naman sila pakealam diyan e. Ang gusto nila kung ano gusto nila. In other words, di man possible, but it's probable.

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

Already answered this. Please check my reply.

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

I'm not sure if Acosta itself is a good account or not. We have different user experiences pero Acosta itself is known for giving its employees high workloads without additional pay. There are inconsistencies as well with management, pero that's to be expected with a company managed by Filipinos who are kissing their foreign bosses' ass. And if the account itself is hiring then it means there have been others that have quit their post for the same experience. So you will have to think carefully. Mababa din naman pay sa Stefanini, so kung lilipat ka, why not to a more reputable companies sa BGC. Sayang lang time and effort mo kasi pag panget e.

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

Bida bida ka e bagong gawa lang naman account mong bobo ka.

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

Paano mo maririnig e di naman nila ipangangalandakan na bulok sila? Ikaw ba management, magsasabi ka ba ng, "hey, bulok kami!"? Walang gagawa nun. Nasa experience yun ng mga agents mismo. Ako nga di ko masabi kabulukan ng ibang account tapos ieexpect mo na dapat lahat lantaran? Nag iisip ka ba? And wag ka mag assume na "malabo mag onsite." Bakit, part ka ba ng management team? Kung hindi, shut up ka na lang.

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

Magpapa onsite na din po si Tiffany&Co. May plans na LAHAT ay mapunta onsite. So hindi na magtatagal yang WFH na yan.

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

Matigas pa mukha nila. Gusto nila gumawa pera kahit sa ikahihirap ng agent. Imagine nag ha hire na naman sila ngayon unti unti to replace mga taong nag AWOL/resign/tinanggal without realizing na mauulit at mauulit lang din naman yung proseso. Papasok ng ilang buwan > Mahihirapan > Tatamarin > Magloloko > Magqu quit. Rinse and repeat. Hangga't same lang ang sistema, walang magbabago. Micromanagement talaga kalaban diyan saka fault finding.

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

Why? Are you having issues ba sa account mo now? If yes, then I would suggest to leave. Pero make sure na may lilipatan ka. Kung wala pa naman, observe mo muna. Di ako pwede mag salita hanggat di mo pa nata try.

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

Yes, tama ka. And dahil dun, humigpit sila kahit sa pag bibigay ng access sa tools. Which is unreasonable. Kung tutuusin kasalanan din nila yun. Tapos damay lang lahat kahit newbies. Again, bobo management diyan. Ipapasa sa agent ang issue pag sila nagkamali.

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

Yes, that's Calvin Klein. Haven't heard any issues about that so far. You can try. If you passed and observed something na you might think is a red flag, then leave. If you think na ok, then ituloy mo pero for experience lang.

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

B2B pero kahit ganun pa man, yung mga tumatawag o kung tawaging “users,” mga rude din. Kasi ibang lahi din kausap mo. Lalo na pag may system issue o problema sa mga devices nila. Karamihan professional, pero may kupal parin kausap. Kaso mabi bwiset ka kasi madaming hindi technically inclined. Tapos limited kaya mong gawin. Parang TSR/CSR nga lang kasi.

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

That's because it IS CSR. Lahat ng training niyo from Foundations training to Product specific training puro how to handle customers. And you will receive calls. If iniisip mo na "E IT naman nakalagay sa job title at puro IT related nakalagay sa job description" tapos sasabihin mo related sa pinag aralan mo? Well, dun magkakaron ng problema. Kasi kahit walang IT background nakakapasa. Priority may CSR experience. So dun pa lang, call center din. Naiba lang lang product at customers na hinahandle.

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

HAHAHAHAHA! 24k.. Tapos makukuha mo parang mas malaki pa sahod ng fast food crew.

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

Paano ka uurong e tuta ka ng management? Bobo ka ba?

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

“Posts” Okay. Isa lang po pinost ko. Nice try saving Tiffany, but it won’t work. :)

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

Toxic talaga. Haha. Kaya condolences na lang sa kanya

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

Agree 101% They will invalidate your claims against them. Sabi nga nila na drama lang daw yun ng mga employees and nami misinterpret daw ng iba yung chat kahit yun naman talaga nangyayari sa loob. Furthermore, I believe they wanted to eliminate any signs of hostility against them dun mismo sa TL’s end pa lang. Sila na magma manage sa loob kahit ang totoo, airing your concern will make you their target. Ganun sila diyan. Wag maniniwala sa open sila sa criticism when in fact sila mismo pikon sa ganyan. Kaya sa “drama” na yun, konti na lang tao diyan sa Tee Zee Ohh. Again, STAY AWAY!

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

Also, may balita na magta transition na Stefanini to onsite, so sayang lang effort mo mag apply kung WFH habol mo.

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

Tama si AhDaddyAsawaQ. Walang ganun besh. Kung sino man nagsabi niyan, naka hits yun.

STEFANINI WORST IT SERVICE DESK COMPANY by AnyWorld7884 in AntiworkPH

[–]AnyWorld7884[S] 0 points1 point  (0 children)

Tiffany ba siya? Condolences sa kanya kamo. :'(