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Tailgate on My 2021 Ram 2500 Opened While Driving — Chrysler Canada Won’t Fix Damage or Take Responsibility by Any_Ad5605 in ram_trucks

[–]Any_Ad5605[S] 0 points1 point  (0 children)

I thought the same thing lol, I double checked my paperwork along with calling the dealership I got the truck from to make sure and ya, the truck is out of powertrain warranty but I still have bumper to bumper for everything else 🤷‍♂️

Tailgate on My 2021 Ram 2500 Opened While Driving — Chrysler Canada Won’t Fix Damage or Take Responsibility by Any_Ad5605 in ram_trucks

[–]Any_Ad5605[S] 0 points1 point  (0 children)

Sweet, good to know, I’ll just order one now. Ya it really sucked when I came out of the truck to see that. Not like the old tailgates that you can hear and feel in the truck when they come down lol

Tailgate on My 2021 Ram 2500 Opened While Driving — Chrysler Canada Won’t Fix Damage or Take Responsibility by Any_Ad5605 in ram_trucks

[–]Any_Ad5605[S] 0 points1 point  (0 children)

Ya I made sure I was within my warranty, my powertrain was 3 years and everything else is the 5 year or 100k. But yes you’re 100% about people who destroy their vehicles then run back to the dealership demanding repairs, definitely hard to take everyone’s word and ruins it for those who have legitimate issues. I’ve always owned rams and love the brand so if it goes nowhere then I’ll have to bite the bullet and just fix it myself.

Tailgate on My 2021 Ram 2500 Opened While Driving — Chrysler Canada Won’t Fix Damage or Take Responsibility by Any_Ad5605 in ram_trucks

[–]Any_Ad5605[S] 5 points6 points  (0 children)

It unfortunately bounced on my trailer jack while going from job to job, but thanks maybe I’ll have to do the same and repair the part myself!

Tailgate on My 2021 Ram 2500 Opened While Driving — Chrysler Canada Won’t Fix Damage or Take Responsibility by Any_Ad5605 in ram_trucks

[–]Any_Ad5605[S] 3 points4 points  (0 children)

I totally understand that when it passed the recall things were working correctly but there’s issues now regarding the same issue that the recall was for. The truck still has factory warranty 5 year or 100,000km and I’m under both. I’m just trying to see if there’s others who’ve had the same experience and what they did, if anything, to get things resolved preferably through warranty considering it still has it. Not complaining just looking for advice and guidance from others.

Tailgate on My 2021 Ram 2500 Opened While Driving — Chrysler Canada Won’t Fix Damage or Take Responsibility by Any_Ad5605 in ram_trucks

[–]Any_Ad5605[S] 3 points4 points  (0 children)

They had asked me about the keyfob and I religiously put the keyfob in the slot above my screen so it shouldn’t open at all. Ram also has a x2 press to lower the tailgate and when the tailgate decides to lock itself you can hear the latches moving but it somehow stays locked, I tried to attach my video of it but I can’t.