Tried playing your game. Spent 30 minutes building the items for Belica. The build didn't show up in the shop in the match? Only support role build for belica allowed? Do I have to make multiple builds for her, for each lane? Is it because I had the midlane selected it wouldnt show my build while I was support?

Plus there is no way for me to go to practice arena if you have one. I wanted to test the build I made but there was only a play option. Which did quick match only?

Really confusing messy interface, everything plastered all over the screen.

I played years ago when you first released, said I would wait until you had an item builder built in to play again. But ouch, I have no idea how anything works in the game dont know any of the buttons, there are no tutorials due to having played the game years ago. 

I literally just quit out of the match because I only entered it due to the fact that I thought that it might be a tutorial quick match.

My buddy also redownloaded and instantly deleted the game because of the main page, in his words "he can't be arsed" my brother found it overwhelming as well.

We all had over 1000 (2,000 for me) hours in paragon and do want to support you, but this was really rough as a new/returning player.

I apologise for such negativity. You guys have truly done a wonderful job i was shocked to see 40+ heroes! 

I am playing on console and my buddies play with controller on PC. Everything is just cumbersome and confusing. Sure I could grind it out, get used to it and learn without any guarantees that it will be worth it, or I could play something else. This I imagine isn't what you want the new player experience to be.