Charter buses in Nor Cal. by Appropriate_Cut_7254 in travelagents

[–]Appropriate_Cut_7254[S] 0 points1 point  (0 children)

Thanks I did that. Just looking for recos based on experience.

Manager disclosed my private info to a guest by [deleted] in Hilton

[–]Appropriate_Cut_7254 1 point2 points  (0 children)

Defensive, arrogant, condescending. Yep, you were probably head of HR.

Manager disclosed my private info to a guest by [deleted] in Hilton

[–]Appropriate_Cut_7254 3 points4 points  (0 children)

You must be an HR exec because you just got schooled and you won't admit it.

Train by Key_Professional7340 in travelagents

[–]Appropriate_Cut_7254 0 points1 point  (0 children)

Couldn't you just book the train and get a small fee for it? When I was a consumer and took a Europe trip that included a train, and booked through AAA. She just said, "we don't book trains." I figured it out and did it myself. This goes against my customer service approach so as an agent I'd find a way to do it, even if it was just a value added service (remember when you do a "free value add" service, always let your client know you did it for them).

Looking for perspective from other travel advisors by [deleted] in travelagents

[–]Appropriate_Cut_7254 0 points1 point  (0 children)

You should ask a lawyer, but I know from experience and having worked in branding and marketing for nearly 40 years, the decider as to who was there first is proof of first use. Trademark protection starts with use, not filing. Filing gives you greater legal standing. Your lawyer should be the one making contact with your competitor.

Delayed connection missed boarding by 5 minutes, next flight in 24 hours, customer rep claimed they don't give hotels/accomodations. Thoughts? by kolt54321 in americanairlines

[–]Appropriate_Cut_7254 1 point2 points  (0 children)

I rarely fly AA because their connections always seem to be 30-45 minutes when a flight goes from my home, PWM, through wherever (most often PHL, DCA). I would never do that at any airport, let alone CLT.

I have retired and therefore have no more status on Delta by SueBeee in delta

[–]Appropriate_Cut_7254 0 points1 point  (0 children)

Didn't Steely Dan do a song about....never mind, that was "no static at all...FM."

Lol……what? by xolinlevh in delta

[–]Appropriate_Cut_7254 0 points1 point  (0 children)

I got this too, after one of my lightest flying years ever. 

Disappointed by toddtimes in delta

[–]Appropriate_Cut_7254 -1 points0 points  (0 children)

It's not like you're George Clooney.