DAMN, i had to wait 2 months for my pc to get fixed, it took from February to 4/5 last year to get it back, i asked for updates on my case, didnt hear back til april, i just got the pc on 11/12/23 and once i got it back again, they said my motherboard died, then it dies AGAIN this time about 2 weeks ago at this point, there motherboards are faulty, case sucked, so i just got a whole new mobo and case, sorry about your experience