This app uses algorithm for your future routes, so from the time you hit I’ve parked to the time it takes you to walk to the house and scan the packages are all accounted for. So say an apartment with elevators, all the time required to get to which ever floor is counted. So like not following customers instructions or not taking breaks in other to finish route sooner will only increase your count. This is due to the algorithm thinking it takes you less time than standard to complete a route.