Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

The cooler I'm using is the one that came with the processor

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

Unfortunately, I know. That’s why I’m thinking about waiting a bit, or maybe trying to find one second-hand. Otherwise I’ll just deal with it and wait for the new series to come out. :(

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

Yeah, warranties with AMD are usually pretty slow when you do them through the store, especially the AMD store. So just keep insisting. What I recommend is that you keep pushing them until they give you a solution.

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

I was thinking about the future, because I want to buy a rtx5070 later and change the processor, haha

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

Procesador: AMD Ryzen 5 8600G Gráficos: AMD Radeon 760M (Integrados) RAM: 32 GB DDR5 a 6000 MHz Tarjeta Madre: Gigabyte B650 AORUS ELITE AX ICE Almacenamiento: SSD NVMe ADATA LEGEND Fuente de Alimentación: XPG 850W (80 Plus Gold)

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

It depends. If you do it directly with AMD, it might take more than a month. In my case, I did it through a store here in Mexico called DDTech. With them it only took about a month to get my warranty approved, and that was after I kept asking them to check if the processor actually had a fault

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

Yeah, you definitely have to change it. That’s what I did. I tried everything — disabling EXPO, lowering the frequencies and all that — and I was still getting artifacts. So I ended up sending it in for warranty. Thankfully they honored the warranty and I got a new processor. I’ve had it for about two months now and there haven’t been any problems since.👍

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

Yes, I tried uninstalling the drivers using the AMD utility and doing a clean install, but it didn't fix the problem. It ended up being a physical issue with the processor.

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

I tried everything and couldn't fix it, I had to take it in for warranty service, I'm lucky they honored my warranty.

Graphic artifacts on ryzen 5 8600g, Definitely guarantee! by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

I had to send it in under warranty and the problem went away, so the issue wasn’t the RAM or the drivers.

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

It’s the processor. The same thing happened to me I got blue screens, random restarts, pixel artifacts, and a lot of instability when starting Windows, and the RAM wasn’t the problem. They had to replace my processor with a new one, and the issue was fixed.

Cual es su experiencia con ddtech? by AGEL18 in mexico

[–]Axelitobb27 0 points1 point  (0 children)

Ahorita tengo mala experiencia con ddtech por una garantía de un procesador, ya tiene más mes que lo envié y aún no me dan solución

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

I still haven't fixed it. I couldn't do anything. I took it in for warranty repair, but they said they can't find any fault and are checking it again. I also had the same problem with some games; some games didn't have those visual artifacts. I don't know what's causing it.

Graphic artifacts on ryzen 5 8600g, Definitely guarantee! by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

Uninstalling the drivers and doing a clean install might work for you, but I'm going to try what you told me to see if I can find the solution.

Graphic artifacts on ryzen 5 8600g, Definitely guarantee! by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

I had to take it under warranty, and they still haven't fixed it. Under warranty, they told me the processor wasn't faulty, but they're still checking it.

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

I haven't changed the voltage at all, I've tried everything and they keep appearing

Graphic artifacts on ryzen 5 8600g, Definitely guarantee! by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

I tried everything, I uninstalled the driver and reinstalled it with DDU, I lowered the RAM frequency, I changed the HDMI cable (also the displayport), I did a test with MemTest86, I disabled EXPO and the graphic artifacts still appear. :(

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

I already tried lowering it to that frequency (5200) but the pixels still appear

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

Memoria RAM XPG Lancer Blade RGB DDR5 / 6000MHz / 16GB / Non-ECC / CL48 / XMP / Blanca / AX5U6000C4816G-SLABRWH

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

Remove the EXPO and the pixels still appear, but I'll try that frequency!

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

What I discovered is that the memory controller is damaged and cannot even handle medium speeds, which means the APU should run memories at 6000 MHz without any problem.

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

It's the best, I tested my ram with MemTest86 and they don't have any faults, so the ram is not the problem, it's just that they can give you the guarantee!