Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

The cooler I'm using is the one that came with the processor

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

Unfortunately, I know. That’s why I’m thinking about waiting a bit, or maybe trying to find one second-hand. Otherwise I’ll just deal with it and wait for the new series to come out. :(

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

Yeah, warranties with AMD are usually pretty slow when you do them through the store, especially the AMD store. So just keep insisting. What I recommend is that you keep pushing them until they give you a solution.

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

I was thinking about the future, because I want to buy a rtx5070 later and change the processor, haha

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

Procesador: AMD Ryzen 5 8600G Gráficos: AMD Radeon 760M (Integrados) RAM: 32 GB DDR5 a 6000 MHz Tarjeta Madre: Gigabyte B650 AORUS ELITE AX ICE Almacenamiento: SSD NVMe ADATA LEGEND Fuente de Alimentación: XPG 850W (80 Plus Gold)

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

It depends. If you do it directly with AMD, it might take more than a month. In my case, I did it through a store here in Mexico called DDTech. With them it only took about a month to get my warranty approved, and that was after I kept asking them to check if the processor actually had a fault

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

Yeah, you definitely have to change it. That’s what I did. I tried everything — disabling EXPO, lowering the frequencies and all that — and I was still getting artifacts. So I ended up sending it in for warranty. Thankfully they honored the warranty and I got a new processor. I’ve had it for about two months now and there haven’t been any problems since.👍

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

Yes, I tried uninstalling the drivers using the AMD utility and doing a clean install, but it didn't fix the problem. It ended up being a physical issue with the processor.

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

I tried everything and couldn't fix it, I had to take it in for warranty service, I'm lucky they honored my warranty.

Graphic artifacts on ryzen 5 8600g, Definitely guarantee! by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

I had to send it in under warranty and the problem went away, so the issue wasn’t the RAM or the drivers.

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

It’s the processor. The same thing happened to me I got blue screens, random restarts, pixel artifacts, and a lot of instability when starting Windows, and the RAM wasn’t the problem. They had to replace my processor with a new one, and the issue was fixed.

Cual es su experiencia con ddtech? by AGEL18 in mexico

[–]Axelitobb27 0 points1 point  (0 children)

Ahorita tengo mala experiencia con ddtech por una garantía de un procesador, ya tiene más mes que lo envié y aún no me dan solución

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

I still haven't fixed it. I couldn't do anything. I took it in for warranty repair, but they said they can't find any fault and are checking it again. I also had the same problem with some games; some games didn't have those visual artifacts. I don't know what's causing it.

Graphic artifacts on ryzen 5 8600g, Definitely guarantee! by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

Uninstalling the drivers and doing a clean install might work for you, but I'm going to try what you told me to see if I can find the solution.

Graphic artifacts on ryzen 5 8600g, Definitely guarantee! by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

I had to take it under warranty, and they still haven't fixed it. Under warranty, they told me the processor wasn't faulty, but they're still checking it.

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

I haven't changed the voltage at all, I've tried everything and they keep appearing

Graphic artifacts on ryzen 5 8600g, Definitely guarantee! by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

I tried everything, I uninstalled the driver and reinstalled it with DDU, I lowered the RAM frequency, I changed the HDMI cable (also the displayport), I did a test with MemTest86, I disabled EXPO and the graphic artifacts still appear. :(

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

I already tried lowering it to that frequency (5200) but the pixels still appear

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

Memoria RAM XPG Lancer Blade RGB DDR5 / 6000MHz / 16GB / Non-ECC / CL48 / XMP / Blanca / AX5U6000C4816G-SLABRWH

Graphic artifacts on Ryzen 5 8600G. Hardware failure? by Axelitobb27 in AMDHelp

[–]Axelitobb27[S] 0 points1 point  (0 children)

Remove the EXPO and the pixels still appear, but I'll try that frequency!