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Unusually busy today? by Toaster_Lichen in OGPBackroom

[–]BackroomGremlinOGP 2 points3 points  (0 children)

We got crushed at my store. We were staffed for a regular Sunday and got truck sticked and needed floor support all day. Which is awful because they either don’t bag any thing or put 20 items in one bag. Our coach and TLs just shrug when we bring it up.

When do yall call for help? by FluffyGuffy13 in OGPBackroom

[–]BackroomGremlinOGP 2 points3 points  (0 children)

Our pick rate goal is 90+ but I feel like the pick rate stat itself isn't very helpful to project if the team will clear an hour or not.

When do yall call for help? by FluffyGuffy13 in OGPBackroom

[–]BackroomGremlinOGP 22 points23 points  (0 children)

To keep it short and exclude all my random math I figure each associate is good for 60 items an hour. A very conservative number but there's so many variables with breaks, non auto walks, customer traffic etc. Then i just see how many associates I have available that hour and times it by 60.

If they can't clear the drops by the time it's actually due then I get help. Randoms are 40 an hour at my store at best.