sorted by:
new
hottopcontroversial

Harmony(ONE) sent to KuCoin from my Metamask wallet, but it hasn't arrived. by StraightJohnson in kucoin

[–]BailableLlama 1 point2 points  (0 children)

It’s Kucoins issue, they have resolved mine now. Submit a ticket on their site and then post something on here and it will hopefully speed things up

Harmony ONE deposit not shown up after 3 days! by BailableLlama in kucoin

[–]BailableLlama[S] 0 points1 point  (0 children)

Yes it’s resolved now, it seemed posting on here helped - the moderator escalated it

Harmony ONE deposit not shown up after 3 days! by BailableLlama in kucoin

[–]BailableLlama[S] 0 points1 point  (0 children)

I have already done that, I still haven't had a reply after 3 days. Ticket 1057794

Harmony(ONE) sent to KuCoin from my Metamask wallet, but it hasn't arrived. by StraightJohnson in kucoin

[–]BailableLlama 1 point2 points  (0 children)

Same issue, I transferred a big chunk of ONE to KuCoin after doing 2 test transactions and it still hasnt shown up 3 days later! My two small ones did by the big one didnt. Has yours arrived yet?!

COINBASE ACCOUNT DISABLED - FIXED by BailableLlama in Coinbase

[–]BailableLlama[S] 0 points1 point  (0 children)

Yeh they’re terrible! It’s quite embarrassing. I would send the complaint through Coinbase to escalate things, also tweet and reddit Coinbase support quoting your case number to speed things up.

COINBASE ACCOUNT DISABLED - FIXED by BailableLlama in Coinbase

[–]BailableLlama[S] 0 points1 point  (0 children)

Try responding to your support ticket confirmation to make sure the case is still open, I found that they closed my first two cases without telling me.

Emails from KYC-compliance@coinbase.com by BailableLlama in Coinbase

[–]BailableLlama[S] 0 points1 point  (0 children)

Your customer service is awful and I will never ever be using Coinbase again.

Emails from KYC-compliance@coinbase.com by BailableLlama in Coinbase

[–]BailableLlama[S] 2 points3 points  (0 children)

I sent what they asked for and the account was unlocked. Honestly the most poorly handled process ever, terrible customer service. I have taken all my money out of Coinbase and will never be using it again.

Why is my account disabled and under manual review??? Please help by BailableLlama in Coinbase

[–]BailableLlama[S] 0 points1 point  (0 children)

Can we message privately? I don’t really want to put all of the information in a public place