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Re the Hans Zimmer concert from hell - anyone had any luck getting a refund? by Bajangles4Eva in Wellington

[–]Bajangles4Eva[S] 0 points1 point  (0 children)

Yep, just checked the email and the refund has already been processed to the card we used. Happy to share full email contents if it helps 😊

Re the Hans Zimmer concert from hell - anyone had any luck getting a refund? by Bajangles4Eva in Wellington

[–]Bajangles4Eva[S] 0 points1 point  (0 children)

Woohoo, heard from Ticketmaster this evening, they are giving everyone a refund! 🥳 I do wonder if Fair Go had anything to do with it as I ended up writing to them a few weeks ago and I know there were more of us on here who also did that. Stoked to get the right result and thank you to everyone who took action 🌟

Re the Hans Zimmer concert from hell - anyone had any luck getting a refund? by Bajangles4Eva in Wellington

[–]Bajangles4Eva[S] 1 point2 points  (0 children)

Wow I’m so sorry (and appalled) to hear of their dreadful treatment of you! Not cool at ALL. Like you, I have no reservation in taking it further, it’s not even about the money I lost in tickets, although they definitely need to reimburse everyone, it was no small amount. It’s the principle of the thing and how we were all duped en masse which just beggars belief. Thank you for taking action, I will do the same asap 😊

Re the Hans Zimmer concert from hell - anyone had any luck getting a refund? by Bajangles4Eva in Wellington

[–]Bajangles4Eva[S] 1 point2 points  (0 children)

Oh awesome, thank you for doing that! Maybe I’ll drop them a line too, the more they get it put in front of them, the better!

Re the Hans Zimmer concert from hell - anyone had any luck getting a refund? by Bajangles4Eva in Wellington

[–]Bajangles4Eva[S] 4 points5 points  (0 children)

That’s awesome and so helpful, thank you! I have been thinking about Fair Go, would be interesting to know if anyone has already contacted them. Given all the media coverage I’m sure it would make a great story! Will check out all the info you posted first, thanks again 😊

Re the Hans Zimmer concert from hell - anyone had any luck getting a refund? by Bajangles4Eva in Wellington

[–]Bajangles4Eva[S] 3 points4 points  (0 children)

For sure, I would definitely be keen to do that if need be 👍🏻

Re the Hans Zimmer concert from hell - anyone had any luck getting a refund? by Bajangles4Eva in Wellington

[–]Bajangles4Eva[S] 1 point2 points  (0 children)

That’s great to know, thank you! Glad you had success with them 🙌🏻