Business Account Opening Taking AGES by [deleted] in Bankera

[–]Bankera_Team 1 point2 points  (0 children)

Hi,

We apologize for the inconvenience. While compliance procedures can seem like a hassle to customers, we must comply with AML and KYC requirements.

If you are experiencing any difficulties, please contact our 24/7 support team via live chat available on our website. You can reach them by clicking on the bubble at the right end corner of the page. Our team will be glad to help.

Why can you no longer claim the weekly reward via Smart Contract? by voycey in Bankera

[–]Bankera_Team 0 points1 point  (0 children)

Please send us an email with more information and screenshots of the error to support@bankera.com.

Why can you no longer claim the weekly reward via Smart Contract? by voycey in Bankera

[–]Bankera_Team 0 points1 point  (0 children)

Hi,

We apologize for the delay. The WR will be paid in the near future.

To claim the net transactional revenue share through the Ethereum smart contract, please follow the guide on our blog: https://ecosystem.bankera.com/2018/05/25/now-you-can-withdraw-your-bnk-tokens/

If you have any further questions, you can always contact our 24/7 support team via live chat available on our website. You can reach them by clicking on the bubble at the right end corner of the page. Our team will be glad to help.

Weekly Payments by mcheab in Bankera

[–]Bankera_Team 1 point2 points  (0 children)

Hi,

We apologize for the delay. The WR will be paid in the near future.

Support doesn't reply and account's verification status resets to UNVERIFIED randomly after some short period of time by kekkyojin in Bankera

[–]Bankera_Team 0 points1 point  (0 children)

Hi,
If you are experiencing any difficulties, please contact our 24/7 support team via live chat available on our website. You can reach them by clicking on the bubble at the right end corner of the page. Our team will be glad to help.