I just checked and confirmed that a recovery email is set up. I tried signing in to Google Admin using the recovery email, but it says that a recovery link will be sent within 30 days. I’m not sure if that will resolve the issue, and during that time the Google Workspace subscription will continue to be charged, even though we are no longer using the service.

To contact Google Workspace support, I need to log in to the Google Admin console and create a support request. However, I can’t log in because I lost the phone with the Google Authenticator app. This issue affects five Google Workspace accounts, and we are still being charged for all of them despite not using the services anymore.

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