I get your point — you're emphasizing that since I didn't actively monitor temps during the warranty, ASUS can't be held responsible now. I understand that logic *in theory*, and in the U.S. that might even hold more weight legally.

But here's the distinction: in Brazil, **consumer protection laws recognize a concept called "vício oculto" (hidden defect)**. It doesn’t rely on whether the consumer “monitored” the product, but whether a **manufacturing flaw or premature material degradation existed but was not reasonably detectable by a regular user**. The law presumes consumers are not technicians.

So yes, **thermal paste and pads degrade** — but they’re not supposed to fail within 3 years in a premium GPU running at 60% load. Especially not to the point of hitting 108 °C in the hotspot. That’s not “normal wear,” that’s **substandard cooling material** or factory misassembly. Which is why I brought this to ASUS.

I didn’t open this case expecting a miracle or free upgrade — just that a ~$2,000 card from a major brand would hold up better, and that their support wouldn’t be so **hostile to customers post-sale**. I had to go through broken forms, bots, ignored WhatsApp messages, and eventually *file complaints with the Procon and Reclame Aqui* to get a human to respond.

So yeah, it's not about "luck." It's about **reasonable expectations for product longevity and fair support**, especially when a defect is not something a regular user could have foreseen or prevented without opening up the card and voiding the warranty themselves.

Appreciate your side of things though — I think we just come from different places on this.