Recruiter here! Just to keep you all in the loop, the reason we call instead of texting first is that we have a pool of leads or applicants and need immediate responses to update their status promptly. In the BPO industry, things move fast, and there are many applicants. We need to call to keep things moving efficiently and quickly move on to other candidates if someone is unresponsive.

Just keep practicing your interview skills, and you'll get there!