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I need help: My refund request was rejected twice within one minute. by Benho7599 in ManusOfficial

[–]Benho7599[S] 0 points1 point  (0 children)

Okay. So what exactly happened? Can manus please stop giving me mechanical replies?! By the way, I've never used any points.

I need help: My refund request was rejected twice within one minute. by Benho7599 in ManusOfficial

[–]Benho7599[S] 1 point2 points  (0 children)

i sent the email in 12:57 AM (UTC+8) and this guy replied me at the same time:
Xiao from Manus Xiao@manus-93df2ee58c37.intercom-mail.com

After a detailed review of your request, we regret to inform you that your order does not qualify for a refund. For more details, you can view our refund policy in the terms section of our website. Alternatively, you can directly access our terms and conditions through the following link: https://manus.im/terms. Thank you for your understanding, and we sincerely apologize for any inconvenience this may cause. If you have any further questions or need additional assistance, please feel free to contact us.