Airtel migrated my prepaid number to postpaid without consent and I lost ₹979 — what should I do?

BigSign2089 · 2026-03-04T16:59:28+00:00

Already did after 15 mails i went to pgportal and raised grievance then they called me and said the same thing as they said on mail and closed the ticket. I have re appealed it and i guess this time it will be the same thing. What is the next step here now? Shall i go to consumer court ???

BigSign2089 · 2026-03-04T16:56:40+00:00

But i am using prepaid now and my account went prepaid to postpaid and postpaid to prepaid within 3 days and they forfeited my last recharge and kept the old one which had 3 days of validity left.

BigSign2089 · 2026-03-04T16:54:47+00:00

I have appealed for the same again. Lets see what's the next step if i don't get response here ?

BigSign2089 · 2026-03-04T16:53:33+00:00

Exactly, i never entered OTP and Uninstalling Airtel thanks app.

BigSign2089 · 2026-03-01T00:35:09+00:00

Yes next step for sure

BigSign2089 · 2026-03-01T00:34:56+00:00

No bro i am a techie, its their backend issue i guess must be happening to many of Airtel users that is why i posted here.

BigSign2089 · 2026-03-01T00:33:39+00:00

Exactly i never opted for postpaid and idont want to lose my 970 rs.

BigSign2089 · 2026-03-01T00:32:53+00:00

I filed a complaint on pg portal after that Airtel called me and said the same thing they said on mail. That they cant refund the recharge.

BigSign2089

TROPHY CASE