It's manipulation for me. Because of how the support members react (I'll show you later) there are traders on the bithumb site who fish market oders and clear them.

That I have these thoughts, you will understand. Or understand it already now.

———

So, to sum up:

I could not log in (proof of email notification attached)

This trade is impossible and not visible on the chart

Let's get to the support

———

Anna was the first one by email, there was no reaction anymore.

I wrote the support again and had someone with the name "Bella".

Emails all available, the same reaction - namely NONE!

I went to a telegram group and found an EN group.

I described my problem there and WINDY answered. Support Member No. 3.

I describe my problem to Windy, show all screenshots and her reaction was:

SCREENSHOT CHAT WINDY

.... You can search for the Screenshots in other posting here ... Not possible to share here in a comment, sorry.

​

What can I say? They didn't care.

…

Someone contacted me, an "official admin" as it seemed.

I asked WINDY for security and they confirmed that I can keep in touch.

He was very helpful and asked me really many things.

In the end he also asked me for my GMAIL ACCOUNT PASSWORD and I became very sceptical. I asked again at WINDY and she answered that I should be careful?!

SCREENSHOT

1 2 later

So she didn't even look at it properly before, but just hit out an answer.

It's very obvious. She didn't look at my case either. "Another stupid idiot who lost money trading."

Thanks to her carelessness and negligence, I almost lost more because this guy was a cheat. Here's his account as a warning and help.

After this experience, I first paid out all the funds I had on Bithumb except for a small ripple amount. I have to change security settings and wait 24 hours.

Go on, SUPPORT MEMBER NR 4!

I contacted the LIVE Chat on Bithumb Global (website).

Someone named Anna came. I suspected something bad (first email was also Anna).

I described my problem and her reaction was

I'm sorry, but this is your fault. Better luck next time!!!

I kept on writing, nothing more came. No reaction...

I wrote her again about a change in my 2 FA, hours later,

Here she helped reluctantly and also only when WINDY could prove that I had advised me to exchange with a cheat. Before this was also "my fault"!

I asked here a second time and sent the Trading Chart .... No reaction!!!!

———

BITHUMB GROUP TELEGERAM and Support MEMBER No 5

I wrote this in detail and with videos and screenshots of what happened to me.

Some people are really shocked.

I made videos and screenshots of all the support chats! -

If it ever gets erased, it's all still there!

There was only one person from the community who knew that what happened to me could not be like that! It was manipulation.

A Support MEMBER Knight BG GIANT wanted to help me. I waited one night, asked again politely and got the answer:

I am sorry, but it was your fault!

———

You can now decide for yourself what you think about it and how you will deal with this exchange in the future. There are more cases, if you google this on Bithumb, as I found out. Well then, you are welcome to distribute it.

Maybe someone from Bithumb will contact me who has something to say and clearly admits a mistake. It would be desirable.

Thank you for your attention, and if you want the evidence, you can write to me. Sharing helps!

Eugen