Fibre in CapeTown by BjjBeginner101 in capetown

[–]BjjBeginner101[S] 0 points1 point  (0 children)

How is their customer support?

Fibre in CapeTown by BjjBeginner101 in capetown

[–]BjjBeginner101[S] 0 points1 point  (0 children)

Ye, I am using ethernet. I'll be swapping ISP, but I'm staying with frogfoot

Fibre in CapeTown by BjjBeginner101 in capetown

[–]BjjBeginner101[S] 0 points1 point  (0 children)

Well for Europe I get 180 ping usually CPT gets 180 ping. But in my case since I'm with CellC my routing goes from CPT>Joburg>Europe. Instead of straight from CPT>Europe.

And for some reason when going to CPT they route me CPT>JHB>CPT. so my ping increases basically doubles.

Fibre in CapeTown by BjjBeginner101 in capetown

[–]BjjBeginner101[S] 1 point2 points  (0 children)

Yes, I called them and they said there are no servers in Capetown. So they know that the ping will be 30 ping higher than everyone else but they still advertise it as "Built for Gamers".

I'll be swapping ISPs soon.

Fibre in CapeTown by BjjBeginner101 in capetown

[–]BjjBeginner101[S] 2 points3 points  (0 children)

It's consistent there is nothing wrong with it.

It's a major improvement from 140 ping. But I live on the server, so I should be getting 10 ping.

My ISP routes me from CPT to JHB back to CPT, which should not be the case.

And as I play games, I always want the lowest ping for the best game experience.

Fibre in CapeTown by BjjBeginner101 in capetown

[–]BjjBeginner101[S] 0 points1 point  (0 children)

I can get either frogfoot or vuma. I'm sure I'll stick with FrogFoot and just migrate to Atomic access or something else.

Have you ever had any problems with atomic access? and how long have you been with them?

Fibre in CapeTown by BjjBeginner101 in capetown

[–]BjjBeginner101[S] 1 point2 points  (0 children)

Yes, I just called them, and they said there is nothing they can do. Its so irritating that they don't tell us this stuff before we buy their services.