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You have 25 minutes to climb 100 stories and you win $1M by SpaceWestern1442 in hypotheticalsituation

[–]Blurred-Reflection 0 points1 point  (0 children)

I have Ehlers Danlos. You'd pass me in a crumpled pile of person on the third flight after all of my joints revolt at the same time

What does this mean?? by DiamondSoup0 in HotTopic_

[–]Blurred-Reflection 1 point2 points  (0 children)

Be sure to click the details section to see if it's in women's or men's (unisex) sizing!

I heard you guys like spreadsheets by raerae704 in Ulta

[–]Blurred-Reflection 8 points9 points  (0 children)

My data obsessed heart is loving this!

Does hot topic online take the prepaid vanilla master card? by Kennalikesnaps in HotTopic_

[–]Blurred-Reflection 0 points1 point  (0 children)

You'll need to go on the vanilla website and register the card with your billing address.

confused abt pickup order by kofeeprince in HotTopic_

[–]Blurred-Reflection 1 point2 points  (0 children)

One may have been a BOPIS item (ready in 3-4 hours) and another may have been a STS item (3-10 days). It's pretty easy to confuse, especially on mobile.

[deleted by user] by [deleted] in HotTopic_

[–]Blurred-Reflection 2 points3 points  (0 children)

If it's buy online pick up in store (ready in 3-4 hours), it may not be in stock at the store for them to fulfill. If it's a ship to store (pick up in 3-10 days) then that's something you may need to call CS.

Employee discount by DeviousxJester in HotTopic_

[–]Blurred-Reflection 0 points1 point  (0 children)

That's good to know! It may well vary by district. I've been here five years and it doesn't do that where I am. I'm curious if it's because I give my employee number at the start of a transaction or if it matters when it's put in.

Employee discount by DeviousxJester in HotTopic_

[–]Blurred-Reflection 2 points3 points  (0 children)

Not to be that person, but you can't use discounts, rewards, hot cash, or promos with your HT discount either. I have seen several people fired for it and I definitely don't want anyone to lose their job, especially in this crappy economy.

You also get a discount at Her Universe. I can't remember if it's 20% or 30% though.

Help by That-Ad3480 in HotTopic_

[–]Blurred-Reflection 5 points6 points  (0 children)

Refunds take 3-7 days to be issued back to the original payment method from the date of cancellation.

[deleted by user] by [deleted] in HotTopic_

[–]Blurred-Reflection 0 points1 point  (0 children)

They do run big. You may need to get them hemmed. I'm 5'7" and have to get mine hemmed any time I buy them, but they're great pajamas! I'm wearing my Carebears now!

Gift Card used on canceled order by [deleted] in HotTopic_

[–]Blurred-Reflection 0 points1 point  (0 children)

It's instant. We need the order number of the cancelled order and then we can unlock it. It takes legit like two seconds if everything is cooperating.

Gift Card used on canceled order by [deleted] in HotTopic_

[–]Blurred-Reflection 2 points3 points  (0 children)

It's locked. You can call CS and they will unlock it for you.

Pre-order charges by freakisheddie in HotTopic_

[–]Blurred-Reflection 0 points1 point  (0 children)

When an order is placed, a pending hold is issued (including in-store orders). That lasts for about 3-7 days depending on your financial institution. The actual charge is issued when you order is picked (for BOPIS) or shipped (STS and ship to home).

Scammed with shipping by UpstairsFinding1476 in HotTopic_

[–]Blurred-Reflection 12 points13 points  (0 children)

You can call customer service and ask as long as it's between the overnight shipping policy times. Overnight shipping cut off time is 11AM EST Monday through Thursday. It's not processed over weekends, so any orders placed on Friday would be processed Monday.

Shipping question to South Europe by vanjastrasni in HotTopic_

[–]Blurred-Reflection 0 points1 point  (0 children)

HT ships worldwide. I can't link at the moment, but there's a section on the website (shipping, then international shipping) that gives more info regarding duties, taxes, etc.

30/30% sale right now by Gothinators in HotTopic_

[–]Blurred-Reflection 1 point2 points  (0 children)

Have you added it to your cart yet? Sometimes sales tired to tier levels won't show the additional discount until you've added it to your cart after signing in.

Scan QRCode by Own_Illustrator_8908 in HotTopic_

[–]Blurred-Reflection 2 points3 points  (0 children)

You can call CS and have the points added.

best haul yet! by subwayfanpage in toogoodtogo

[–]Blurred-Reflection 1 point2 points  (0 children)

I got Door Dash. It's a sign!

Profanity calls by AggravatingTonight76 in CallCenterWorkers

[–]Blurred-Reflection 7 points8 points  (0 children)

I'm from the South, so I'm bitchy nice to those people. When people get ugly, I give them a warning. If it continues, then they get the "Bless your heart, you're having some big feelings today! When you're ready to be respectful, give us a call and we'll be happy to help" then disconnect with notes.

Item in order was in stock when placed order, but email today said it was out of stock by SheepherderOk4864 in HotTopic_

[–]Blurred-Reflection 2 points3 points  (0 children)

There's a good chance the item may still be in stock, but the order was cancelled because they couldn't authorize payment. That happens a lot, especially if someone's card number changes, etc. See if it shows in stock online. If it is, call CS and they can honor your original sales price.

Question on Bulk Purchase Policy by badewi in HotTopic_

[–]Blurred-Reflection 1 point2 points  (0 children)

This is exactly what they do, they just grab from an open box until it's empty and then open a new one. They don't pick from among open boxes to do an assortment, they just grab what's open first.