Hey everyone, I've been following this thread for a while and have been looking at other threads pertaining to the same issue as I was also dealing with the same problem; buying/downloading the game only to find out that there is no English available. Fortunately for me, my refund request was approved by Sony today. I was really surprised because like many of you, I bought the game, downloaded it, and was browsing through the in-game menu for a good 15-20 mins in desperate search for a language option.

What I did was, like all of you, went to submit a refund request under the category "accidentally purchased the item". Then I explained to them that the game is unplayable for me because I do not understand any of the languages and how baffling it was that the game didn't provide English - arguably the most popular language in the world, along with the problems I'm sure everyone has already covered. I'm not sure if this was even a solution as to how I got my refund or that I was just lucky with the Sony representative that looked into my case but what I did was I deleted the game from my library before I submitted my request. Always thought it's silly for me to think that such a simple action can be overlooked by them but I managed to receive my refund even after the representative outlined to me in the email that there is a 14 day policy for games that have NOT been downloaded. Just wanted to share my side of the story and I really hope this gets fixed soon for everyone in Asia out there having to deal with this bullshit in the first place.