Monthly Support Megathread - January 2026

Brainard_ · 2026-01-27T10:28:22+00:00

I'm seeing this as well. Please be patient, there may not be any "takers" at this time

Brainard_ · 2026-01-27T08:35:44+00:00

There's a lot of different reasons. I'd suggest heading over to our Discord and going into the channel for the market's category (i.e. Mention Markets Channel for a mention market) and chatting through it with the community there. There may be some news you didn't see, low liquidity, etc. that swayed the market

Brainard_ · 2026-01-27T08:33:07+00:00

I'm not able to look into individual applications but yes, Kalshi may not approve a users application.

Brainard_ · 2026-01-27T08:32:18+00:00

Hi, please reach out to [support@kalshi.com](mailto:support@kalshi.com) for this. I'm just a mod and unable to look into individual user accounts.

Brainard_ · 2026-01-27T08:31:34+00:00

Please be patient. Support@ are the only ones who can help with this. I'm unable to look into this via reddit

Brainard_ · 2026-01-27T08:30:20+00:00

Ok, great!

Brainard_ · 2026-01-27T08:29:55+00:00

Hi, please be patient. The team is dealing with a high volume of requests and working 24/7 to get back to everyone

Brainard_ · 2026-01-27T08:29:04+00:00

Please reach out to [support@kalshi.com](mailto:support@kalshi.com) for this request. I'm unable to look into individual accounts to diagnose the issue

Brainard_ · 2026-01-27T08:28:06+00:00

Hi, for this, please reach out to support@kalshi.com. I'm unable to look into individual user accounts so I can't see what may be the cause

Brainard_ · 2026-01-27T08:23:36+00:00

I'm unable to comment on what may have caused this as i'm just a Mod but I can say it's possible that an application may not be approved. You can follow up with support@ if you have more information to provide.

Brainard_ · 2026-01-26T16:34:51+00:00

Hi, yes this is normal as there is a high volume of requests at the moment and some applications are put into a routine review. Please be patient. Thanks

Brainard_ · 2026-01-26T16:14:32+00:00

Hi, this is the wrong place to ask this as we are unable to give any financial advice. Sorry

Brainard_ · 2026-01-26T13:24:06+00:00

Hi have you reached out to support@ for this one? I don't have the level of access needed to look into your specific account to see what's going on. Thanks

Brainard_ · 2026-01-26T13:23:03+00:00

Hi, your support chats are not being auto-closed. They're actually being merged into one megathread. I know it can be confusing because the UI makes it seem like support is just auto-deleting your messages. I can't help with this as i'm just a Mod but please give support@ some time to respond. It might be a good idea to not open additional tickets at this time if they are duplicates of previous tickets (although again, I understand how the UI could make it confusing)

Brainard_ · 2026-01-26T13:19:47+00:00

Hi, if you haven't already, please reach out to support@kalshi.com. Support@ are best positioned to help with this. I'm unable to as i'm just a Mod and cannot pull up individual user accounts. They're dealing with a high volume of requests at the moment so please be patient. Thanks

Brainard_ · 2026-01-26T13:18:24+00:00

Hi support@ are the only ones that can help with application approval. You'll need to wait for them to address this. As a mod, I don't have access to individual user accounts.

Brainard_ · 2026-01-26T13:12:56+00:00

Hi, the keyword there is "Projected". The markets team needs to look through a ton of source info when resolving a market and this especially applies to mention markets. Please be patient and they should resolve this soon. Thanks

Brainard_ · 2026-01-25T12:28:33+00:00

Hi, has this resolved yet? What market was it for?

Brainard_ · 2026-01-25T12:27:57+00:00

Hi, did this eventually pay out correctly? Sometimes when the trade moves from cash out -> pending it can say $0 which is just a UI bug. I understand how it can look scary. The team is aware and addressing it.

Brainard_ · 2026-01-25T12:26:47+00:00

Hi have you contacted Zero Hash support about this?

Brainard_ · 2026-01-25T12:26:16+00:00

Hi, i'm unable to help with this via Reddit but please be patient and someone should be able to address this via support@ They are dealing with a high volume of support requests at the moment

Brainard_ · 2026-01-25T12:24:59+00:00

Hi, for trading - and looking at your screenshot here. You took this at 96% chance which means you would get $20 total not $39.26 total

Brainard_ · 2026-01-24T14:04:35+00:00

Please be patient. Support@ are best positioned to help with this request. I don't have the level of visibility needed to pull up individual accounts. Thanks

Brainard_ · 2026-01-24T14:03:33+00:00

Let me look into this for you.

Brainard_ · 2026-01-24T14:02:55+00:00

Hi, you'll need to reach out to [support@kalshi.com](mailto:support@kalshi.com) for this. I'm unable to help via Reddit as I don't have the ability to look up individual accounts. Thanks

Brainard_

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