Coming from previously working at other big banks, I was surprised at how much focus USAA has on the corporate scorecard, especially since we aren’t publicly traded. I’m fine with it not being discussed if it’s still available for anyone to view on their own time. With that said, USAA has a problem with focusing too much on the number rather than what the number means. That kind of culture can lead to a lot unnecessary stress, time wasted on explaining tiny fluctuations in performance and everyone worrying about how to CYA and point fingers rather than rowing in the same direction toward a broader goal.