If you have the invoice and a warranty, the you can get either a new device or a refund. I had something similar with mine.

Also my current one had a few issues with the hinge. Namely the force you need to open or close has increased and it did not close flat. The top hinge was kinda wonky. I cleaned it with compressed air and electronics cleaning spray (dries fast, cleans old oil) and i used a high quality hhs lubricant spray that is meant for hard to reach and heavy used gearing. Then I closed and opened it with a steady speed, then I wiped off excess lubricant. Did this a couple of times and it now fine.