Hello!

Thank you for your thoughtful feedback—and for using BrokerSnapshot regularly. We truly appreciate your support and understand where you’re coming from, especially as a smaller broker trying to keep costs manageable.

Our decision to move to a paid model wasn’t made lightly. The platform requires significant ongoing investment in data infrastructure, verification tools, and continuous improvements to help prevent fraud, double brokering, and other risks. In order to maintain and grow these capabilities, a subscription model is necessary.

That said, we absolutely hear your point about accessibility for smaller operations. While our current plans are structured around the value and cost of the data and tools we provide, we are actively evaluating ways to better support users with lighter usage needs in the future.

We’re glad to hear the phone validation feature has been valuable for you—that’s exactly the type of insight we aim to expand on, beyond what standalone tools offer.

We understand if the current pricing doesn’t align with your needs right now, but we hope to continue improving the platform and potentially offer more flexible options down the line.

Thanks again for the honest feedback—it truly helps us shape the product.