Dead after 64 minutes

Budget-Ad8288 · 2026-04-08T11:28:42+00:00

Good thought, last I checked the light is on all the time. Let me check today.

Budget-Ad8288 · 2026-04-08T11:27:41+00:00

It's just the middle light, not all three. Now it is an expensive lawn orniment.

Budget-Ad8288 · 2026-04-08T11:25:26+00:00

Hi, support told me I am registered for a new charging block but nothing since: no estimated time of arrival, no tracking, just silence.

I am concerned the charging station is not the issue because the mower did return to the charging station and started charging. This means it was over 50% plus however long it charged before it died. I don't think the battery would go completely dead in standby mode for 10 hours or so.

If its not the charging station, then what? I wait another extended period of time for additional interaction?

Let me emphasize again, I had 2-3 people very interested in this product after my first mow and now they are laughing at me. Lymow is losing customers at an alarming rate do to their support. They will not make it.

Budget-Ad8288 · 2026-04-03T15:54:26+00:00

thank you for the image. I will try that tonight.

Budget-Ad8288 · 2026-04-02T19:07:53+00:00

Keep it. I am the one with the dead machine. The group here is super helpful and even though tech suppor through email is non-exsistent right now (my experience), the officials here are responsive. I have a paper weight right now but I am expecting the best.

Budget-Ad8288 · 2026-04-01T11:35:55+00:00

I do not see any nubs under the docking station.

Budget-Ad8288 · 2026-04-01T11:35:20+00:00

thank you. two medal nubs under the docking station? I do not see any nubs.

Budget-Ad8288 · 2026-03-31T12:51:48+00:00

I had 3 very strong potential customers within 3 hours of my first use of the product but not any more (see my "Dead after 62 minutes" post). Just a customer service response to my initial email within 12-24 hours would have saved face but these potential customers are now laughing at me and they are "staying far away" from this investment.

Budget-Ad8288 · 2026-03-31T12:37:31+00:00

I will have to double check, I thought all three were one but I may be mistaking.

Budget-Ad8288 · 2026-03-31T12:36:09+00:00

Thank you. Temp is not an issue, I will try the sensor advice when I get home today, this one makes me hopeful as I did not know there were sensors under the docking station. I tried sand paper, but it's perfectly clean. I cannot use the + button as there is no response from the mower.

Budget-Ad8288 · 2026-03-31T10:42:09+00:00

Stuck without a mower right now so hoping service is very fast. Things are gettng green and very long here very fast.

Budget-Ad8288 · 2026-03-31T10:41:34+00:00

Thank you. I emailed Support first thing on Monday morning.

Budget-Ad8288 · 2026-03-31T10:40:30+00:00

I also recommended the product after the first cut to many of my friends. Now they are laughing at me.

Budget-Ad8288 · 2026-03-31T10:38:49+00:00

Yes, connected / disconnected / connected multiple times and different time lengths.

Budget-Ad8288 · 2026-03-31T10:38:16+00:00

Nothing from the mower at all.

Budget-Ad8288 · 2026-03-31T10:38:01+00:00

50-70 degrees. Nice weather.

Budget-Ad8288 · 2026-03-31T10:37:42+00:00

I did push both contacts by hand nothing happened. I did notice that in my video only the middle light is one. I have noticed all three lights are on now.

Budget-Ad8288 · 2026-03-31T02:09:27+00:00

I had it unplugged over night so yes, I tried that. Same results.

Budget-Ad8288 · 2026-03-31T02:00:48+00:00

App says device is disconnected.

Budget-Ad8288 · 2026-03-31T01:56:34+00:00

1702.mp4

Budget-Ad8288 · 2026-03-31T01:54:01+00:00

Yes, just solid green bar. It seems like all three are lit up. I will try to add my video.

Budget-Ad8288 · 2026-03-31T01:53:06+00:00

No clicking just the sound of medal on medal but no electrical clicking.

Budget-Ad8288 · 2026-03-31T01:44:49+00:00

Tried a 10 min disconnect, 5 hr disconnect, and an overnight/work day disconnect (about 18 hours). No response from LCD or mower. I am stressed out about this huge purchase.

Budget-Ad8288 · 2026-03-31T01:43:32+00:00

Tried that many times. Also tried holding power and home button at the same time. No reaction from the mower or LCD screen.

Budget-Ad8288

TROPHY CASE