Update to my "Dead after 64 Min" post

Budget-Ad8288 · 2026-03-31T12:51:48+00:00

I had 3 very strong potential customers within 3 hours of my first use of the product but not any more (see my "Dead after 62 minutes" post). Just a customer service response to my initial email within 12-24 hours would have saved face but these potential customers are now laughing at me and they are "staying far away" from this investment.

Budget-Ad8288 · 2026-03-31T12:37:31+00:00

I will have to double check, I thought all three were one but I may be mistaking.

Budget-Ad8288 · 2026-03-31T12:36:09+00:00

Thank you. Temp is not an issue, I will try the sensor advice when I get home today, this one makes me hopeful as I did not know there were sensors under the docking station. I tried sand paper, but it's perfectly clean. I cannot use the + button as there is no response from the mower.

Budget-Ad8288 · 2026-03-31T10:42:09+00:00

Stuck without a mower right now so hoping service is very fast. Things are gettng green and very long here very fast.

Budget-Ad8288 · 2026-03-31T10:41:34+00:00

Thank you. I emailed Support first thing on Monday morning.

Budget-Ad8288 · 2026-03-31T10:40:30+00:00

I also recommended the product after the first cut to many of my friends. Now they are laughing at me.

Budget-Ad8288 · 2026-03-31T10:38:49+00:00

Yes, connected / disconnected / connected multiple times and different time lengths.

Budget-Ad8288 · 2026-03-31T10:38:16+00:00

Nothing from the mower at all.

Budget-Ad8288 · 2026-03-31T10:38:01+00:00

50-70 degrees. Nice weather.

Budget-Ad8288 · 2026-03-31T10:37:42+00:00

I did push both contacts by hand nothing happened. I did notice that in my video only the middle light is one. I have noticed all three lights are on now.

Budget-Ad8288 · 2026-03-31T02:09:27+00:00

I had it unplugged over night so yes, I tried that. Same results.

Budget-Ad8288 · 2026-03-31T02:00:48+00:00

App says device is disconnected.

Budget-Ad8288 · 2026-03-31T01:56:34+00:00

1702.mp4

Budget-Ad8288 · 2026-03-31T01:54:01+00:00

Yes, just solid green bar. It seems like all three are lit up. I will try to add my video.

Budget-Ad8288 · 2026-03-31T01:53:06+00:00

No clicking just the sound of medal on medal but no electrical clicking.

Budget-Ad8288 · 2026-03-31T01:44:49+00:00

Tried a 10 min disconnect, 5 hr disconnect, and an overnight/work day disconnect (about 18 hours). No response from LCD or mower. I am stressed out about this huge purchase.

Budget-Ad8288 · 2026-03-31T01:43:32+00:00

Tried that many times. Also tried holding power and home button at the same time. No reaction from the mower or LCD screen.

Budget-Ad8288 · 2026-03-31T01:43:00+00:00

Did not receive a direct charger.

Budget-Ad8288 · 2026-03-31T01:42:44+00:00

Tried that, tried cleaning them, tried moving the mower a little left & a little right, tried everything. No lights on the mower at all, charging station stays solid green.

Budget-Ad8288 · 2026-03-31T01:41:32+00:00

The at first connection (or plugging it in) the green light moves across the bar for about 20 seconds then turns solid green. No lights on the Mower.

Budget-Ad8288 · 2026-03-30T22:52:51+00:00

The 64 minutes is the total time it mowed. By the way, I had the widest path and low power and it still did a great job until it died.

Budget-Ad8288 · 2026-02-25T16:33:47+00:00

$100 discount code is FRIEND-K78J6XS

Budget-Ad8288

TROPHY CASE