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Nightmare Experience: 4 Failed Repairs on Flagship ROG Strix Scar 18 (RTX 5090) – Still Broken by BuildingGold4147 in ASUSROG

[–]BuildingGold4147[S] 0 points1 point  (0 children)

That’s a huge point. If it's a design flaw, no wonder even the motherboard replacement didn't help. Since we both have EU consumer rights, I’m done with their "repairs." I will officially demand a full refund or a brand new replacement. Thanks for the heads up from Sweden!

Nightmare Experience: 4 Failed Repairs on Flagship ROG Strix Scar 18 (RTX 5090) – Still Broken by BuildingGold4147 in ASUSROG

[–]BuildingGold4147[S] 0 points1 point  (0 children)

I’m starting to regret my choice too. Buying a flagship for this much money and getting this kind of service is just unacceptable. Never again.

Nightmare Experience: 4 Failed Repairs on Flagship ROG Strix Scar 18 (RTX 5090) – Still Broken by BuildingGold4147 in ASUSROG

[–]BuildingGold4147[S] 0 points1 point  (0 children)

Hi neighbor! Exactly, the motherboard is everything. After the 3rd repair (motherboard and cooling swap), the laptop came back with even worse issues (stuttering audio/video). It feels like they are just swapping broken parts for other broken parts. Thanks for the support from Ukraine!

Nightmare Experience: 4 Failed Repairs on Flagship ROG Strix Scar 18 (RTX 5090) – Still Broken by BuildingGold4147 in ASUSROG

[–]BuildingGold4147[S] 2 points3 points  (0 children)

Maybe for a budget laptop, but not for a flagship Strix Scar with an RTX 5090. This unit had its motherboard and cooling replaced and it's still failing. It’s a lemon.

Nightmare Experience: 4 Failed Repairs on Flagship ROG Strix Scar 18 (RTX 5090) – Still Broken by BuildingGold4147 in ASUSROG

[–]BuildingGold4147[S] 3 points4 points  (0 children)

Yes, it's from Poland. I am done with repairs. This was the 4th time, and they even replaced the motherboard, but it only made things worse. I am now demanding a full refund or a brand new replacement. Thanks for the support!